Heidi Donovan Werber
Greenville, SC,United States
Summary
Dynamic professional offering expertise in building partnerships, growing professional networks, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
15
15
years of professional experience
Work History
Strategic Account Manager
Keurig Dr.Pepper
Boca Raton,, FL
11.2017 - 03.2021
- Strategically replaced leading competitive brands within Office Depot retail and dotcom with Keurig manufactured products for private label. Launch of product resulted in 4 new skus, 17 million pods, and $3.7 million net sales.
- Oversaw new business development and customer servicing.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Business Development Manager
Epoca International
Boca Raton, FL
03.2015 - 10.2017
- Delivered largest increase of new business including adding retail/dotcom partners such as Cracker Barrel, Homedepot.com, Wayfair, Uncommon Goods resulting in top-line growth.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom-line profit.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
Business Development Manager
Pure Global Brands
West Palm Beach, FL
03.2012 - 02.2015
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Negotiated, prepared, and signed contracts with clients.
- Managed e-commerce business at Target, Dicks Sporting Goods, Wayfair, Walmart.com, Zulily and Overstock.com resulting in a $2.2 million sales increase.
Account Executive
Panasonic Corporation
Remote-W.Palm Beach, FL
01.2006 - 01.2012
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Collaborated with team members to achieve target results.
- Exceeded goals through effective task prioritization and great work ethic.
- Developed team communications and information for meetings.
- Monitored company inventory to keep stock levels and databases updated.
Education
Bachelor of Arts - English Literature
Florida State University
Tallahassee, FLDiploma Plant-based Culinary Arts - Plant-based Culinary Arts
Le Cordon Bleu London
London10.2021
Skills
- Business Development
- Strategic planning
- MS Office
- Teamwork and Collaboration
- Excellent Communication
- Planning and Coordination
Timeline
Strategic Account Manager
Keurig Dr.Pepper
11.2017 - 03.2021
Business Development Manager
Epoca International
03.2015 - 10.2017
Business Development Manager
Pure Global Brands
03.2012 - 02.2015
Account Executive
Panasonic Corporation
01.2006 - 01.2012
Bachelor of Arts - English Literature
Florida State University
Diploma Plant-based Culinary Arts - Plant-based Culinary Arts
Le Cordon Bleu London
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