Strategic leader with a track record of driving revenue growth through successful management of key accounts. Cultivated long-term partnerships across diverse sectors, resulting in a 75% increase in new accounts. Focused on aligning innovative solutions with client needs to enhance satisfaction and operational efficiency.
Engaged with diverse practices, building strong relationships in multifamily big-box retail, property management, facilities management, & manufacturing.
Analyzed client needs to tailor waste management solutions, enhancing client satisfaction and service adoption.
Director of Strategic Accounts
SDI
Houston, USA
2021.07 - 2023.12
Established agreements and partnerships for supply chain solutions and services related to MRO (maintenance, repairs, & operations), enhancing collaboration and service delivery.
Engaged with property management, multi-site facilities, and manufacturing to develop tailored solutions that address operational challenges.
Collaborated with Supply Chain Co-op and Enterprise Accounts to streamline processes and improve service alignment.
Vice President of Strategic Accounts
First Onsite Property Restoration
Fort Worth, USA
2019.01 - 2021.07
Championed securing national MSAs and contingency agreements for big box retail, multi-unit facilities, and national property management and multifamily companies requiring reconstruction or recovery support from natural disasters.
Propelled identification and targeting of key property management companies like CBRE North America for emergency services and disaster recovery.
Directed strategic initiatives for property restoration operations across multiple regions.
Spearheaded company profile transformation initiative, resulting in 75% increase in new accounts.
Won two RFPs and generated government accounts through multiple cooperatives over a six-month period.
Collaborated with facilities management companies as a vendor partner to provide essential services. for multiple facilities management companies comprised of various clients.
Key Accounts Include: The Michael Organization, CBRE NA, CBRE GWS Retail & Multi-Site, Cushman Wakefield Solutions, Nest, Global Facilities Management & Construction, Servcon, Express Facilities Management, & Legacy FMS
National Account Manager
Mooring USA
Houston, USA
2017.05 - 2019.12
Achieved $8M+ in revenue through store renovations and solely sourced 100% of all accounts.
Negotiated contracts with major retailers on a national level.
Tailored contingency agreements between Mooring and big box retail, multi-unit facilities, and national property management companies for reconstruction and recovery support after natural disasters.
Finalized master service agreements with major clients to establish service terms. with Brookfield Property Management, Target, Tuesday Morning, Big Lots, Public Storage, Dollar General, Petco, Driven Brands, Tilly's, Bob Evans Restaurants, and Transwestern Houston.
Key Accounts Include: Amegy Bank Texas, Big Lots, Bob Evans Restaurants, Brookfield Retail, Dollar General, Driven Brands, First Houston Properties, Front Street Facility Solutions, Hibbets, McCoy's Building Supplies, Nest Northern Tool, Petco, Public Storage, SMS Assist, Target Stores, Tilly's, Transwestern, and Tuesday Morning.
Created a comprehensive list of key accounts in retail and property management sectors. of retail and property management companies, including multi-location facilities, through self-motivation.
Founder; Principal
Taylor Marketing
Cypress, USA
1998.01 - 2017.01
Championed start-up efforts and propelled business growth to $4M+ annually in sales revenue.
Oversaw business operations, driving marketing administration, customer acquisition, financial governance, and service performance optimization initiatives.
Coordinated all facets of B2B sales, C-Suite sales presentations, channel, account, and relationship management, customer retention, and growth initiatives.
Recognized for driving annual sales to $1M with Barnes & Noble, $500K with Target and Walgreens, and $250K with TJ Maxx, and Tuesday Morning.
Led efforts to establish sourcing lines for excess inventory from major manufacturers, wholesalers, and distributors.
Negotiated and established supply chains, securing key appointments and critical business components.
Collaborated industry-wide to cultivate 6K contacts, including 100+ key retail clients recognized as Fortune 500 accounts.
Conceptualized, developed, and instituted Closeout-Queen.Com brand that featured ecommerce, domestic, and international distribution channels.
Leveraged expertise to develop domestic and international key accounts, national accounts, and regional accounts.
Bachelor of Liberal Arts - Sociology (History Minor)
The University of Texas At Austin
Austin, TX
Skills
Strategic Account Management
Business Development
Revenue generation
Revenue growth
Market Penetration
Territory Development
Client relationship management
Customer Relationship Management
B2B
Multifamily Accounts
Negotiation Skills
Analytical Thinking
Process Optimization
Cross-Functional Collaboration
Operational Ownership
Stakeholder Engagement
Industry Networking
Relationship building
Networking
Acquire new business
Account management
Relationship Cultivation
Networking
Account management
Community Service
Volunteer Juvenile Diabetes
Susan B Komen Breast Cancer
Leukemia
Associations
Connex
IFMA
RFMA
HAA
NAA
Career Experience
SDI, Houston, TX, True, Director of Strategic Accounts, 01/01/22, 12/31/23, Setting Up Agreements & Partnerships for Supply Chain Solutions & Services Related to MRO (Maintenance, Repairs, & Operations), Working with our Supply Chain Co-op & Enterprise Accounts, Working with Property Management, Multi-Site Facilities, & Manufacturing
First Onsite Property Restoration, Fort Worth, TX, True, Vice President of Strategic & Government Accounts; Retail Specialist, 01/01/20, 12/31/22, Champion efforts to secure National MSA's & contingency agreements for Big Box Retail, Multi Unit Facilities, National Property Management & Multifamily companies in need of reconstruction or recovery support due to natural disasters., Key Accounts Include: The Michael Organization, CBRE NA, CBRE GWS Retail & Multi-Site, Cushman Wakefield Solutions, Nest, Global Facilities Management & Construction, Servcon, Express Facilities Management, & Legacy FMS, Propelled efforts to unearth and target key property management companies including CBRE North America for Emergency Services and Disaster Recovery., Functioned as Vendor Partner for multiple facilities management companies comprised of various clients., Spearheaded company profile transformation initiative that led to 75% increase in new accounts., Won two RFPs and generated government accounts through multiple cooperatives over six-month period.
Lincoln Waste Solutions & Complete Solutions & Sourcing By Reconomy, US Remote, Strategic Account Manager, 01/01/24, Present, Secure long term waste & recycling contracts for Multifamily, Property Management, Restaurant & Retail Accounts, Demonstrable success engaging with and supporting accounts representing numerous practices including multifamily accounts, hospitality, and retail; efforts led to heightened revenue for emergency services, commercial construction, and renovations.
Mooring USA, Houston, TX, National Account Manager, 01/01/17, 12/31/19, Champion efforts to tailor contingency agreements between Mooring and Big Box Retail, Multi Unit Facilities, and National Property Management companies in need of reconstruction or recovery support due to natural disasters., Key Accounts Include: Amegy Bank Texas, Big Lots, Bob Evans Restaurants, Brookfield Retail, Dollar General, Driven Brands, First Houston Properties, Front Street Facility Solutions, Hibbets, McCoy's Building Supplies, Nest Northern Tool, Petco, Public Storage, SMS Assist, Target Stores, Tilly's, Transwestern, and Tuesday Morning., Leveraged self-motivation to establish key account list comprised of retail, property management companies, and accounts with multi-location facilities., Championed efforts to execute MSA's with Brookfield Property Management, Target, Tuesday Morning, Big Lots, Public Storage, Dollar General, Petco, Driven Brands, Tilly's, Bob Evans Restaurants, and Transwestern Houston., Achieved $8M+ in revenue through store renovations and solely sourced 100% of all accounts.
Taylor Marketing, Cypress, TX, Founder; Principal, 01/01/98, 12/31/17, Maintained complete oversight of business operations, including marketing administration, customer acquisition, financial governance, and service performance optimization projects and initiatives., Led efforts to establish sourcing lines for excess inventory from major manufacturers, wholesalers, and distributors., Coordinated all facets of B2B sales, C-Suite sales presentations, channel, account, and relationship management, customer retention, and growth initiatives., Key Accounts Include (All Fortune-500-Level): Kroger, Walgreens, Target, Albertsons, Randalls, Giant Food Stores, TJ Maxx, HEB, Ross, Dollar Tree, Dick's Sporting Goods, Barnes & Noble., Championed start-up efforts and propelled business growth to $4M+ annually in sales revenue., Recognized for driving annual sales to $1M with Barnes & Noble, $500K with Target and Walgreens, and $250K with TJ Maxx, and Tuesday Morning., Engaged collaboratively industry-wide to foster 6K contacts that include 100+ key retail clients, many of which were recognized as Fortune 500 accounts., Functioned as central resource in negotiating and establishing supply chains by securing key appointments and establishing business components., Conceptualized, developed, and instituted Closeout-Queen.Com brand that featured ecommerce, domestic, and international distribution channels., Participated in world-renowned ASD B2B Trade Show comprised of 25K+ attendees and introduced proven-effective, highly success strategic marketing persona., Leveraged expertise to develop domestic and international key accounts, national accounts, and regional accounts., Demonstrated keen ability to think critically and innovatively through best-in-class guerrilla marketing initiatives., Utilized collaborative acumen and attention-to-detail to negotiate deals and foster strategic partnerships.
Timeline
Strategic Account Manager
Lincoln Waste Solutions
2024.07 - 2026.07
Director of Strategic Accounts
SDI
2021.07 - 2023.12
Vice President of Strategic Accounts
First Onsite Property Restoration
2019.01 - 2021.07
National Account Manager
Mooring USA
2017.05 - 2019.12
Founder; Principal
Taylor Marketing
1998.01 - 2017.01
Bachelor of Liberal Arts - Sociology (History Minor)