Heidi Flores
shift lead cashier
Los Angeles,CA
Summary
shift lead cashier with an excellent history of running accurate registers, keeping merchandise stocked, and maintaining cleanliness. Experience in FOH and BOH roles. proven leadership talents through years of experience in fast-paced settings. Proficient in processing payments and maintaining store security.
Overview
2
2
years of professional experience
Work History
Shift Lead Cashier
Dominos
12.2021 - 09.2022
- Completed store opening and closing procedures and balanced tills.
- Worked extra shifts and covered for call-in employees to maintain service levels.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Front of House Cashier
Panda Express
06.2020 - 10.2021
- Accurately handled cash register transactions while providing excellent customer service.
- Operated and sanitized kitchen and food preparation equipment.
- Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
Associate of Arts - Elementary Education
East Los Angeles College
Monterey Park, CA06.2026
Skills
- Sales Expertise
- Issue Resolution
- New Hire Training
- Manager Support
- Freshness Control
- Till Counting
- Store Opening and Closing
- POS System Operations
- Hospitality and Accommodation
- Optimizing Team Performance
- Stocking and Replenishing
- Policy Enforcement
Languages
Spanish
Full Professional
Timeline
Shift Lead Cashier
Dominos
12.2021 - 09.2022
Front of House Cashier
Panda Express
06.2020 - 10.2021
Associate of Arts - Elementary Education
East Los Angeles College
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