Heidi Gans
Lynnwood,WA
Summary
Versatile team member offering many years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
13
13
years of professional experience
Work History
Instacart Shopper
Instacart
Washington
04.2015 - Current
- Loaded and unloaded orders at customer's homes or locations.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Tracked substitutions and informed customers of changes.
Care Giver
Valley Crest Adult Family Home
Woodinville
09.2019 - 06.2022
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Monitored clients' overall health and well-being and noted significant changes.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Recorded status and duties completed in logbooks for management.
Barista
Jamies Red Hot Stand
Kirkland, WA
04.2015 - 04.2015
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Nanny
The Dekay Family
Bothell, WA
09.2012 - 04.2015
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Assisted children with homework assignments and special projects across different subjects.
- Transported children to and from school, medical appointments and extra-curricular activities.
Education
High School Diploma -
Lynnwood High School
Lynnwood, WA06.2009
Skills
- Great communication
- Problem solving
- Customer service
- Multitasking
- Reliable
- Trustworthy
- Team player
Timeline
Care Giver
Valley Crest Adult Family Home
09.2019 - 06.2022
Instacart Shopper
Instacart
04.2015 - Current
Barista
Jamies Red Hot Stand
04.2015 - 04.2015
Nanny
The Dekay Family
09.2012 - 04.2015
High School Diploma -
Lynnwood High School