Heidi Garcia
Lake Elsinore,CA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Kitchen Staff Lead
Diamond Tap Room
04.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Cross-trained existing employees to maximize team agility and performance.
Sales Associate
Carters
10.2023 - 01.2024
- Engaged with customers to build rapport and loyalty.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
Guess
10.2023 - 01.2024
- Engaged with customers to build rapport and loyalty.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Waitress
Sara's Cafe
09.2021 - 02.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences..
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
High School Diploma -
Ortega High School
Lake Elsinore, CA06-2022
Skills
- Teamwork and Collaboration
- Customer Service
- Flexible and Adaptable
- Dependable and Responsible
- Computer Skills
- Excellent Communication
- Organization and Time Management
- Verbal Communication
- Attention to Detail
- Critical Thinking
- Calm Under Pressure
- Problem Resolution
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Sales Associate
Carters
10.2023 - 01.2024
Sales Associate
Guess
10.2023 - 01.2024
Kitchen Staff Lead
Diamond Tap Room
04.2022 - Current
Waitress
Sara's Cafe
09.2021 - 02.2022
High School Diploma -
Ortega High School
Similar Profiles
Sean SeibertSean Seibert
Restaurant Bar Manager at Yucca Tap RoomRestaurant Bar Manager at Yucca Tap Room
Lauryn LivingstoneLauryn Livingstone
Bartender Supervisor at Selmas Chicago Pizzeria & Tap RoomBartender Supervisor at Selmas Chicago Pizzeria & Tap Room
Robert Van SicklinRobert Van Sicklin
Lead Bartender at MacGregor’s Grill and Tap RoomLead Bartender at MacGregor’s Grill and Tap Room