Heidi Gedeon
Seattle,Wa
Summary
Waiter with experience supporting FOH and BOH operations, including accurate ordering and efficient service. Delivers strong customer service and reliable food-handling practices. Memorizes menu items to confirm precise order details and drink selections.
Overview
4
4
years of professional experience
Work History
Cocktail Server
Von's 1000 Spirits
Seattle
08.2023 - 07.2025
- - Welcomed guests with warm service in Von's 1000 Spirits dining room.
- - Shared cocktail menus and explained drink specials to support guest choices.
- - Collected customer orders and communicated requests to kitchen and bar teams to ensure timely service.
- - Delivered beverage and food orders accurately from bar and kitchen stations.
- - Delivered food and beverages promptly to tables.
- - Addressed guest concerns with professionalism, maintaining a welcoming atmosphere in the bar and restaurant.
- - Facilitated high-volume service during peak hours to enhance guest experience.
- - Regularly cleaned and organized workspaces to promote a safe environment,, organized, and well-stocked work areas.
- - Ensured accurate handling of payments to maintain transaction integrity. accurately at point of sale.
Bartender
SSP-International
Sea-Tac Airport
01.2023 - 07.2023
- Prepared mixed beverages.
- Collected and processed customer orders to enhance service efficiency.
- Resupplied bar with essential supplies to sustain uninterrupted service.
- Assisted in bar setup and cleanup to maintain a welcoming environment.
- Assisted with inventory counts.
Bar Manager
On the Border
Waco, Tx
05.2021 - 03.2022
- Managed bar operations for casual dining restaurant service and guest flow
- Oversaw financial transactions to maintain accuracy and integrity of daily sales
- Managed day-to-day operations including opening and closing duties, scheduling shifts, and handling cash and payroll procedures.
- Coordinated employee schedules to align staffing with peak service times
- Monitored liquor inventory, supplies, and restocking for busy bar service
- Conducted inventory assessments to track stock levels
- Prepared cocktails, beer, and wine orders for dine-in and patio guests
- Enforced alcohol service laws and responsible serving practices
- Resolved guest concerns and supported smooth table and bar coordination
- Managed bar staff and trained new hires.
Education
B.A.S - Agriculture, Equine Science
Sul Ross State University
Alpine, Tx05-2007
Skills
- Cocktail mixing
- Beverage service
- Bartending proficiency
- Menu knowledge
- Liquor compliance
- Point-of-sale transactions
- Check payment processing
- Cash handling
- Financial oversight
- Food safety
- Safe food practices
- Food running
- Station setup
- Speed and efficiency
- Order coordination
- Shift scheduling
- Guest service
- Guest relations management
- Patron rapport
- Conflict resolution
- Complaint resolution
- Customer upselling
- Time management
- Stress tolerance
- Attention to detail
- Bar terminology
- Team collaboration
- Team player attitude
- Problem-solving capacity
- Hospitality management
- Group management
- Microsoft Office suite
- Specials memorization
- Speed and efficiency
- Check payment processing
Personal Information
Title: Bartender/Server
Timeline
Cocktail Server
Von's 1000 Spirits
08.2023 - 07.2025
Bartender
SSP-International
01.2023 - 07.2023
Bar Manager
On the Border
05.2021 - 03.2022
B.A.S - Agriculture, Equine Science
Sul Ross State University