Katherine Zepeda
The Woodlands
Summary
Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Adaptable worker familiar with FOH and BOH operations. Hardworking collaborator with background providing exceptional customer service and friendly food service to ensure guest satisfaction.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
Work History
Cocktail waitress
VIDA Garden
Houston
04.2025 - Current
- Served cocktails and beverages to guests in a fast-paced environment.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Assisted bartenders with drink preparation and inventory management.
- Collaborated with team members to ensure efficient service during peak hours.
Server
Mayitos Mariscos & Wings
Stafford
01.2025 - 06.2025
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed food and beverage orders efficiently using point-of-sale system.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Provided excellent customer service to ensure satisfaction.
Server
Toasted Yolk
The Woodlands
08.2024 - 02.2025
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed food and beverage orders efficiently using point-of-sale system.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Bartender
MEXCAL CANTINA PACIFICO
Spring
05.2022 - 10.2024
- Mixed and served a variety of cocktails and beverages to customers.
- Maintained cleanliness of bar area and equipment throughout shifts.
- Processed customer orders accurately using point-of-sale system.
- Greeted customers and provided excellent customer service.
- Processed payments accurately and efficiently with POS system.
Education
Alief Taylor Highschool
Stafford, TXSkills
- Cocktail mixing
- Order management
- Presentation skills
- Customer service
- POS system operation
- Effective customer upselling
Timeline
Cocktail waitress
VIDA Garden
04.2025 - Current
Server
Mayitos Mariscos & Wings
01.2025 - 06.2025
Server
Toasted Yolk
08.2024 - 02.2025
Bartender
MEXCAL CANTINA PACIFICO
05.2022 - 10.2024
Alief Taylor Highschool