Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Heidi Geertsema

Crete,IL

Summary

Dedicated professional with a strong work ethic and exceptional customer service skills, honed at The Fixer Guys. Proven ability to maintain cleanliness and sanitation while efficiently preparing food and managing cash register operations. Recognized for enhancing customer satisfaction through personalized service and effective communication.

Overview

2026
2026
years of professional experience

Work History

Carpenter's Helper

The Fixer Guys
  • Collaborated with team members to complete projects on time and within budget constraints.
  • Enhanced job site safety by maintaining a clean, organized workspace and properly storing tools and equipment.
  • Aided in the installation of doors, windows, cabinetry, flooring, and trim work as required for each project''s needs.

Farm Hand

Settlers Pond Animal Shelter
08.2024 - Current
  • Assisted help clean barns, sheds, or other infrastructure necessary for successful farm operation.
  • Carried out daily farm tasks such as feeding animals, also landscaping.

Crew Member

Zack
11.2016 - 02.2022
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Took orders, prepared meals, and collected payments.

Deli Clerk

Eria
04.2017 - 01.2022
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.

Jewel Osco

Pam
10.2011 - 01.2019

.

  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

High School Diploma -

Southern New Hampshire University
Hooksett, NH

I Was in Collage For Psychology And A MRI Tech

Tinley Park High School
6111 175th St Tinley Park IL60477
05-2024

Skills

  • Customer service
  • Cleanliness and sanitation
  • Honesty and integrity
  • Food preparation
  • Strong work ethic
  • Pricing and shelf labeling

Languages

English
Professional Working

Timeline

Farm Hand

Settlers Pond Animal Shelter
08.2024 - Current

Deli Clerk

Eria
04.2017 - 01.2022

Crew Member

Zack
11.2016 - 02.2022

Jewel Osco

Pam
10.2011 - 01.2019

Carpenter's Helper

The Fixer Guys

High School Diploma -

Southern New Hampshire University

I Was in Collage For Psychology And A MRI Tech

Tinley Park High School