Heidi Gillis BSN, RN, CRRN
Pearland
Summary
Results-driven Clinical Nurse Liaison II with over 30 years of nursing experience. Expertise in patient assessment, critical thinking, and problem-solving. Committed to fostering relationships among healthcare teams to ensure optimal care delivery and patient satisfaction. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills while thriving in independent roles and embracing new challenges. I am looking to expand my nursing career with a supportive and dynamic organization.
Overview
1
1
Certification
33
33
years of professional experience
Work History
Clinical Nurse Liaison II
TIRR Memorial Hermann Healthcare System
Houston
06.1998 - 06.2026
- Evaluated complex patient referrals to determine appropriateness for TIRR Memorial Hermann’s specialized rehabilitation.
- Presented clinical findings to attending physicians and leadership for admission approval.
- Coordinated with internal and external case managers, social workers, and discharge planners to facilitate seamless patient transfers.
- Cultivated relationships with referral sources to enhance utilization and awareness of TIRR’s clinical services.
- Educated patients and families on rehabilitation processes and resources.
- Performed comprehensive assessments of new admissions to identify potential issues or risks that may impact their recovery process.
- Acted as liaison among patients, families, healthcare providers, insurers, and government agencies to ensure effective delivery of care.
- Collaborated with physicians, nurses, and other healthcare professionals to ensure optimal patient outcomes.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Charge Nurse
Clear Lake Rehabilitation Hospital
Webster
08.1993 - 03.1998
- Supervised nursing staff to ensure high-quality patient care standards.
- Administered medications and monitored patient responses diligently.
- Coordinated and performed patient admissions, discharges, and transfers effectively.
- Collaborated with healthcare teams to develop patient care plans.
- Responded quickly to emergent situations such as cardiac arrest or respiratory distress.
- Coordinated communication between physicians and other healthcare professionals regarding patient care.
- Provided direct patient care, including assessments and treatments, to diverse patients.
- Oversaw medication administration, monitored distribution and documented responses.
- Educated patients, caregivers and families on diagnoses, treatment and disease prevention.
- Participated in quality improvement initiatives to ensure best practice standards were met within the unit setting.
- Collaborated with other departments such as pharmacy, laboratory services, physical therapy, to ensure proper delivery of services.
- Developed and implemented nursing care plans for individual patients based on their needs.
- Supported physicians and consultants with tests and procedures.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Built and maintained strong working relationships between nursing department and other disciplines.
Education
Bachelor of Science - Nursing
University of Southern Maine
Portland, MESkills
- Patient Assessment
- Rehabilitation
- Critical Care
- Medical-Surgical
- Acute Care
- Wound Care
- Electronic Charting
- Clinical Documentation
- Interdisciplinary Collaboration
- Patient Advocacy
- Critical Thinking
- Time Management
- Problem Solving
- Relationship Building
Certification
- CRRN since December 1996.
- BLS Certified.
Timeline
Clinical Nurse Liaison II
TIRR Memorial Hermann Healthcare System
06.1998 - 06.2026
Charge Nurse
Clear Lake Rehabilitation Hospital
08.1993 - 03.1998
Bachelor of Science - Nursing
University of Southern Maine