Heidi Javier
Yonkers,NY
Overview
3
3
years of professional experience
Work History
Bookkeeper
Annal Management Co Ltd
The Bronx, NY
03.2024 - Current
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Completed payroll for employees and maintained detailed records of procedures.
Residential Specialist
Urban Resource Institute
Bronx, New York
11.2023 - Current
- Maintained a log of visitors entering and exiting the premises and recorded all unusual incidents per established procedures
- Responded to and conducted hotline interviews and relayed information to administration for approval
- Assisted in escorting residents to outside services and activities
- Excited assigned task from case manager and performed duties in a timely manner.
Sales Representative
Metro by T-Mobile
White plains, New york
03.2023 - 12.2023
- Providing a friendly environment with excellent customer service
- Offer Metro by T-Mobile products and services to customers
- Troubleshooting and resolving customer concerns
- Selling and upselling additional items and features
- Maintaining a consistent knowledge base of all Metro by T-Mobile products and services
- Developed and maintained relationships with customers to ensure repeat business.
Sushi Chef
Whole Foods Genji
Yonkers, NY
01.2022 - 03.2023
- Greet guests upon arrival, take incoming calls, and answer daily emails
- Assembled custom sushi rolls to meet customer specifications
- Assisted with ordering supplies to achieve minimum inventory and avoid out-of-product conditions
- Prepared ingredients and cooked meals according to established recipes.
Education
High School Diploma -
New Heights Charter School
New York, NY01.2015
Skills
- Customer service oriented
- Customer interaction
- Time management
- Microsoft Office
- Advance cash handling
- Interpersonal skills
- Soft skills
- Professional etiquette
- Tech savvy
- Goal-oriented, team player
- Effective problem solver
- Bilingual
Timeline
Bookkeeper
Annal Management Co Ltd
03.2024 - Current
Residential Specialist
Urban Resource Institute
11.2023 - Current
Sales Representative
Metro by T-Mobile
03.2023 - 12.2023
Sushi Chef
Whole Foods Genji
01.2022 - 03.2023
High School Diploma -
New Heights Charter School