Summary
Overview
Work History
Education
Skills
Timeline
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Heidi Kodesh

Chetek,WI

Summary

Dependable and accustomed to multitasking across field teams to provide and improve coordination of services. Remains calm under pressure to deliver clear instructions for timely action. Minimizes conflicts and confusion by maintaining excellent working relationship with people of various personality types. Compassionate and driven with unfailing work ethic and passion for helping others.

Overview

28
28
years of professional experience

Work History

Community Resource Coordinator

Inclusa
Rice Lake, Wisconsin
10.2021 - Current
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
  • Referred families to shelters, legal resources and educational programs.
  • Worked with customers to understand needs and provide excellent service.
  • Developed and maintained courteous and effective working relationships.
  • Provided clients with recommendations to community resources.
  • Evaluated patients and implemented comprehensive treatment plans to enhance mental health.
  • Documented client progress in confidential files.

Independent Scentsy Star Director

Self Employed
Chetek, WI
06.2010 - Current
  • Brand products through effective salesmanship and maintain long-term relationships with customer base of 500+
  • Attained and maintained 2nd highest paid title in company. Earned Annual Sales Excellence award 2 consecutive years
  • Attended multiple Leadership events and lead team of 80+ consultants

Employment Specialist

Employment Resources Inc. Eri
Madison, WI
06.2020 - 10.2021
  • Worked remotely from home office
  • Recognized client employment barriers and devised strategies to resolve.
  • Provided clients with on-the-job training and employment related support to maintain and retain employment.
  • Partnered with Dept. of Vocational Rehabilitation Counselors to provide Customized and Supported Job Development services.
  • Maintained and managed full consumer case load of 25 active job seekers on a consistent basis.

Certified Massage Therapist

Self Employed
Rice Lake, WI
09.2000 - 05.2020
  • Book appointments, answer phones, greet clients, handle payment and run day to day operations of Massage Therapy office
  • Established safe, effective and appropriate massage therapy techniques with professionalism and enthusiastic attitude to maintain 100% customer satisfaction rate
  • Maintain clients' treatment records and design long-term care programs for return customers

Social Worker II

Barron County Dept Of Human Services
Barron , WI
09.1997 - 06.1999
  • Documented case notes daily and coordinated follow-up for case management
  • Coordinated program referrals for community-based resources
  • Worked with medical teams, patients and families to implement effective treatment plans
  • Maintained regular contact with clients by calling and visiting clients' homes
  • Assessed clients for abuse and neglect to compile documentation for court reports

Education

Certificate - Massage Therapy

St. Croix Center For The Healing Arts
Hudson Wisconsin
2000

Bachelor of Arts - Social Work

The College of St. Scholastica
Duluth, MN
05.1997

Skills

  • Record keeping
  • Time management
  • Problem Solving
  • Teamwork/Collaboration
  • Decision Making
  • Resource Coordination
  • Effective Communication
  • Problem Assessment

Timeline

Community Resource Coordinator

Inclusa
10.2021 - Current

Employment Specialist

Employment Resources Inc. Eri
06.2020 - 10.2021

Independent Scentsy Star Director

Self Employed
06.2010 - Current

Certified Massage Therapist

Self Employed
09.2000 - 05.2020

Social Worker II

Barron County Dept Of Human Services
09.1997 - 06.1999

Certificate - Massage Therapy

St. Croix Center For The Healing Arts

Bachelor of Arts - Social Work

The College of St. Scholastica

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Heidi Kodesh