Heidi Maleky
Dayton
Summary
Experienced business professional with a strong focus on team collaboration and achieving results. Skilled in operations management, strategic planning, and resource optimization. Known for flexibility in adapting to changing needs and providing reliable leadership. Prepared to make a significant impact in driving business success and fostering team growth.
Overview
11
11
years of professional experience
Work History
OWNER/OPERATOR
Spicy Pepper Permanent Jewelry
Dayton, OH
11.2024 - Current
- Maintained up-to-date knowledge of industry trends in order to remain competitive in the marketplace.
- Streamlined inventory management processes, reducing waste and improving product availability.
- Analyzed sales data to identify trends, driving informed business decisions for growth strategies.
- Developed marketing strategies, enhancing brand visibility and customer engagement through social media campaigns.
- Participated in ongoing training to enhance own job skills and knowledge.
- Established and managed daily operations, ensuring high-quality customer service and satisfaction.
OWNER/OPERATOR
Fig. Permanent Cosmetics + Esthetics
Olympia, WA
05.2023 - 05.2025
- Managed all aspects of the daily operations including inventory control, budgeting, and pricing.
- Performed financial analysis to identify areas for cost savings and increased profitability.
- Developed marketing campaigns aimed at increasing brand awareness and customer loyalty.
- Implemented operational procedures to enhance efficiency and ensure compliance with industry standards.
- Built long-term relationships with clients to promote brand reputation and secure continued business.
- Attended educational events and seminars to improve and develop skills.
COSMETIC TATTOO ARTIST
Arch Brow Studio
Lacey, WA
07.2019 - 05.2023
- Maintained a sterile work environment at all times according to health department standards, ensuring client safety.
- Established personal connections with new and existing customers to build a loyal clientele.
- Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
- Researched industry trends to incorporate new styles and techniques into service offerings.
- Mentored junior artists, providing guidance on techniques and best practices in tattooing.
- Collaborated with team members to streamline studio operations and improve customer service experience.
COSMETOLOGIST
By The Blade Salon
Dayton, OH
08.2015 - 07.2019
- Performed several professional cosmetic services, including permanent cosmetic tattooing, chemical hair treatments, and event makeup applications.
- Adapted quickly to changing environments within the salon setting.
- Delivered exceptional customer service through personalized consultations and tailored beauty treatments.
- Demonstrated creative problem-solving abilities when faced with difficult client requests or challenges.
- Engaged in continuing education activities to stay up-to-date on new products, tools, and processes.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Education
Bachelor of Science (B.S.) - Psychology
Wright State University
Dayton, OH05-2027
License of Cosmetology -
Creative Images Institute of Cosmetology
Dayton, OH09-2015
Associate of Science - Business Marketing
Sinclair Community College
Dayton, OH04-2013
Skills
- Client support
- Operations management
- Marketing strategy development
- Budget development
- Financial analysis
- Digital content production
- Business planning
- Operations oversight
- Documentation and reporting
- Inventory management
Timeline
OWNER/OPERATOR
Spicy Pepper Permanent Jewelry
11.2024 - Current
OWNER/OPERATOR
Fig. Permanent Cosmetics + Esthetics
05.2023 - 05.2025
COSMETIC TATTOO ARTIST
Arch Brow Studio
07.2019 - 05.2023
COSMETOLOGIST
By The Blade Salon
08.2015 - 07.2019
Bachelor of Science (B.S.) - Psychology
Wright State University
License of Cosmetology -
Creative Images Institute of Cosmetology
Associate of Science - Business Marketing
Sinclair Community College
Honors & Awards
Wright State University | PSI CHI (2026-Current)
Sinclair Community College | Phi Theta Cappa (2011-2013)