HEIDI M. GOSSETT
Hardin County Pediatrics
Buna,TX
25
years of professional experience
Medical office professional supporting pediatric and specialty care teams with 40+ tasks per day in patient rooming, vital signs monitoring, and vaccines and injections. Coordinates records, prior authorizations, scheduling, and day-to-day clinical flow across providers, nurses, pharmacies, and families. Brings the operational judgment needed for lead Medical Assistant support in busy outpatient practices.
Work History
Medical Assistant
3 Years 9 Months- Monitor 20+ pediatric vital sign sets daily and document results accurately in the chart.
- Assist providers during pediatric examinations and procedures to support timely, accurate patient care.
- Handle prior authorizations and insurance matters to keep treatment plans moving without avoidable delays.
- Coordinate care with physicians, nurses, and pharmacies to align follow-up needs and patient instructions.
- Communicate with parents about patient needs, medication questions, and visit preparation in a professional manner.
- Maintain medical records, answer calls, and schedule appointments to support smooth daily clinic operations.
13 Years 9 Months
- Monitored 15 patients daily vital signs in a specialized nephrology practice.
- Supported medication-related care by relaying instructions and monitoring patient responses.
- Maintained patient records and clinical documentation with accuracy and consistency.
- Supported physicians and clinical staff with daily patient care operations.
7 Years 3 Months
- Cannulated dialysis fistulas and grafts using needles to initiate treatments safely and efficiently.
- Initiated and discontinued dialysis treatments according to established clinical procedures and patient needs.
- Observed patient conditions throughout treatment and reported changes promptly to nursing staff.
- Followed infection control and patient safety protocols to maintain a clean, compliant treatment environment.
- Supported patient care coordination by communicating needs clearly with physicians, nurses, and treatment teams.
Education
High school diploma
Additional on-the-job medical training and clinical experience.
Skills
Vital signs monitoring
Vaccine and injection administration
Patient care coordination
EHR documentation
Patient education
Medication reconciliation
Specimen collection
Point-of-care testing
Medical terminology
Pediatric growth charting
Care plan documentation
Patient triage
Appointment scheduling
Prior authorizations
Insurance verification and processing
Referral coordination
Medical records management
Referral management
Claims follow-up
Insurance eligibility verification
Telephone triage
HIPAA compliance
Timeline
Medical Assistant
Hardin County Pediatrics
01.2023 - CurrentRead More
Beaumont Kidney Specialist
04.2009 - 01.2023Read More
Golden Triangle Dialysis
01.2002 - 04.2009Read More
Silsbee high
High school diploma
Read More