Heidi Alfaro
South Gate,CA
Summary
Recent college graduate from UCSC with a BA in feminist studies. Focused a 3+ years of independent research on social justice, civil liberty, legal jurisprudence, and reproductive rights through an interdisciplinary approach that focuses on praxis and activism. Looking for an opportunity to excel in intellectual and administrative skills in a professional work environment.
Overview
2
2
years of professional experience
Work History
Summer Internship: Customer Service & Secretary
Elizabeth Bakery
8903 Long Beach Blvd, South Gate, CA 90280
06.2023 - 09.2023
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Created and updated records and files to maintain document compliance.
- Implemented new office procedures to improve workflow efficiency while reducing administrative errors.
- Maintained electronic filing systems and categorized documents.
- Volunteered to help with special projects of varying degrees of complexity.
Macy's Beauty Advisor
Macy's
1801 Hawthorne Blvd, Redondo Beach, CA 90278
11.2021 - 09.2022
- First hand experience with customer service and created a personal clientele list of loyal customers.
- Took initiative on roles such as store event planning and setting
- Assured every customer had a pleasing experience with my service.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Collaborated with marketing department on social media campaigns, providing engaging content featuring beauty tips and product highlights.
- Maintained counter and display areas for cleanliness and organization.
- Actively promoted store events and promotions to encourage customer participation and drive sales growth.
Education
Bachelor of Arts - Feminist Studies
University of California - Santa Cruz
1156 High St, Santa Cruz, CA 9506403.2024
Skills
- Languages: English (Fluent), Spanish (Fluent)
- Technical Skills: PowerPoint (Basic), Microsoft Office (Proficient) Organization and Writing (Proficient), Customer Service (Proficient)
- Interests: Legal Research, Activism, Writing, and Linguistics
- Problem-Solving
- Critical Thinking
- Interpersonal Communication
Timeline
Summer Internship: Customer Service & Secretary
Elizabeth Bakery
06.2023 - 09.2023
Macy's Beauty Advisor
Macy's
11.2021 - 09.2022
Bachelor of Arts - Feminist Studies
University of California - Santa Cruz