Heidi Miller
Lakeville,MN
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Results-oriented sales with years of experience producing outstanding results and strong revenue growth for busy retail industry.
Successful at closing sales quickly and securing repeat business.
Motivated and respected professional with excellent communication and negotiation skills.
Overview
7
7
years of professional experience
Work History
Sales Consultant, Interior Design
Schneidermans Furniture
Lakeville, MN
08.2016 - 05.2020
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Helped customers complete purchases, locate items and join reward programs.
- Answered customer questions and helped find specific items.
- Exceeded sales goals by utilizing exemplary customer service skills.
- Developed space planning concepts, color palette selections and textile presentations.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
- Transformed uninspiring areas into warm and inviting living spaces using various materials and products.
- Responded to telephone and in-person requests for information
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
Sales Consultant, Interior Design
Bassett Furniture
Burnsville, MN
01.2013 - 08.2016
- Developed space planning concepts, color palette selections and textile presentations.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Determined solutions for clients promptly and professionally.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Created detailed sales presentations to communicate product features and design plan.
- Responded to telephone and in-person requests for information
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
Education
High School Diploma -
Concordia Academy
Roseville, MN06.1984
Skills
- Service-Oriented
- Furnishings Selection
- Design Planning
- Design Rendering
- Understanding Customer Needs
- Upselling Products and Services
- Efficient and Detail-Oriented
- Upbeat and Positive Personality
Accomplishments
- Received pinnacle award for achieving top 10 in volume sales nationwide
- Selected to train and mentor several new sales consultants.
- Consistently reached bonus status
Timeline
Sales Consultant, Interior Design
Schneidermans Furniture
08.2016 - 05.2020
Sales Consultant, Interior Design
Bassett Furniture
01.2013 - 08.2016
High School Diploma -
Concordia Academy
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