Summary
Overview
Work History
Education
Skills
Timeline
Generic

Spencer Chandler

Seattle,WA

Summary

Highly motivated with a background in retail sales and management, skilled in customer service. Demonstrated ability to achieve goals through effective communication and understanding of people first. Known for problem-solving abilities and creating positive customer experiences. Passionate about positively impacting students' lives and helping improve academic performance. Personable and kind with people of diverse backgrounds.

Overview

9
9
years of professional experience

Work History

Sales Consultant, Interior Design

Blu Dot
Seattle, WA
01.2023 - Current
  • Maintained current knowledge of merchandise and policies to enhance customer engagement.
  • Delivered exceptional customer service by greeting customers and addressing inquiries.
  • Provided accurate product information regarding prices and services to facilitate informed decisions.
  • Resolved customer complaints professionally to uphold company standards.
  • Assisted customers with selecting products, sizing, and styling preferences.
  • Cultivated relationships with peers and upper management to promote team success.

Sales Floor Lead

West elm
Seattle, WA
04.2019 - 12.2022
  • Provided ongoing coaching to employees in order to improve their skillsets related to customer service excellence.
  • Assisted customers with product selection by providing information on features, pricing and availability of merchandise.
  • Resolved conflicts between employees or customers efficiently while maintaining a positive working environment.
  • Responsible for training new sales associates and ensuring they are up to date with company policies and procedures.
  • Performed daily audits of cash drawers as well as monthly reconciliations of accounts receivable and payable reports.
  • Conducted regular team meetings to discuss goals, challenges and progress towards achieving those goals.

Manufacturing Associate

Juno/BMS
Bothell, WA
09.2018 - 09.2019
  • Inspect raw materials prior to use in the assembly process to ensure they meet established standards.
  • Communicated with team members regarding status updates of ongoing projects.
  • Collaborate with other team members to improve production processes while ensuring safety protocols are followed at all times.
  • Ensure compliance with all applicable health and safety regulations when operating machinery.
  • Set up and operate a variety of machinery used in the manufacturing process.
  • Maintain records of production, quality control, and machine maintenance activities.

Floor Lead

Tutta Bella Florist
Seattle, WA
04.2016 - 02.2018
  • Assisted in training new servers.
  • Prepared drinks according to standard recipes.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Stayed informed about daily specials, new menu items, promotions.
  • Provided excellent customer service to ensure satisfaction.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Worked with management to coordinate special functions and events.

Education

Associate of Arts -

Shoreline Community College
Seattle, WA
06-2017

Skills

  • Customer service
  • Time management
  • Effective communication
  • Solutions planning
  • Client relationship management
  • Conflict resolution
  • Team building

Timeline

Sales Consultant, Interior Design

Blu Dot
01.2023 - Current

Sales Floor Lead

West elm
04.2019 - 12.2022

Manufacturing Associate

Juno/BMS
09.2018 - 09.2019

Floor Lead

Tutta Bella Florist
04.2016 - 02.2018

Associate of Arts -

Shoreline Community College

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