Heidi Nelson
Boone,IA
Overview
2027
2027
years of professional experience
Work History
Custodial Worker 1
Iowa State University
Ames, Iowa
10.2021 - Current
- Assisting my Lead C2 in managing the direction of daily duties with supervision of student help that we are provided, and helping with paperwork for all move in and out details, copying, filing, and delivering it back to the office personnel in charge
- Maintaining buildings with proper inventory, sanitation, safety and organization for daily and weekly required responsibilities
- Customer service with students, family, and Department staff, making sure everything is up to the standards of Res Life and Department of Residence
- Assisting my Supervisor and Manager with any other requests that my C2 lead does when she's gone, or otherwise busy assisting in other areas including expectations for students and all Conference's that our Department host's, such as Odyssey Of The Minds, Special Olympics, and any other events we have scheduled.
Lab Assistant 2
Iowa State University Veterinary Diagnostic Lab
Ames, IA
2024 - Current
- Assisted in specimen preparation for diagnostic testing, ensuring accuracy and compliance with protocols.
- Conducted routine laboratory tests, maintaining high standards of quality control and safety measures.
- Collaborated with team members to streamline workflows, enhancing efficiency in sample processing.
- Maintained laboratory equipment, performing regular calibrations and troubleshooting issues to ensure optimal performance.
- Managed specimen sample handling, receiving, storage and inventory.
- Implemented inventory tracking systems for lab supplies, improving resource management and reducing waste.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
- Demonstrated competence in collecting lab samples for testing.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Cosmetologist/Hair Stylist
Mirror Image
BOONE, IA
10.2016 - 10.2021
- As hairstylist of 26 years an independent contractor I had many tasks to complete daily, weekly and monthly
- Answering phone calls and scheduling appointments not only for myself but also my co-workers
- Daily transactions for all sales
- Inventory for all supplies needed daily and weekly
- Customer Service
- Assisting in training skills and helping assist in any customer related issue that may be my own or my co-workers
- Sanitation required by the State of Iowa
- Create the best experience and positive environment for my customers and co-workers.
Education
High School Diploma - Customer Service, Schedule Appointments, Schedule Management, Management, Bookkeeping, Computer literacy, Communication skills, Inventory Control knowledge
Ogden High School
Ogden, IA05.1992
Skills
Laboratory techniques
Specimen processing
Lab equipment maintenance
Lab inventory management
Lab safety protocols
Safe specimen handling
Chemical handling
Sharp critical thinker
CLIA & OSHA compliance
Documentation requirements
Sterilization procedures
Hazardous waste disposal
Documentation compliance
Equipment management
Quality control procedures
Quality control guidelines
Supply maintenance
Workstation organization
Timeline
Custodial Worker 1
Iowa State University
10.2021 - Current
Cosmetologist/Hair Stylist
Mirror Image
10.2016 - 10.2021
High School Diploma - Customer Service, Schedule Appointments, Schedule Management, Management, Bookkeeping, Computer literacy, Communication skills, Inventory Control knowledge
Ogden High School
Lab Assistant 2
Iowa State University Veterinary Diagnostic Lab
2024 - Current