Heidi Parsons, LPN
Lillington,NC
Summary
New LPN with a passion for providing empathetic and high-quality nursing care. Skilled in collaborating with interdisciplinary teams to ensure positive patient outcomes. Proficient in medication administration, patient assessment, and documentation. Highly organized with a strong attention to detail. Diploma in Practical Nursing from Central Carolina Community College. Strong track record of delivering compassionate care and achieving outstanding patient satisfaction. Dedicated to upholding the highest standards of nursing practice. Seeking to contribute to a dynamic healthcare organization where I can utilize my skills and experience to make a meaningful impact.
Overview
8
8
years of professional experience
Work History
Certified Nursing Assistant
Firsthealth of the Carolinas-Raeford
12.2022 - 06.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Maintained clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Patient Representative
Cape Fear Valley Neuroscience Center
02.2015 - 10.2021
- Resolved billing issues, resulting in increased patient trust and financial stability for the clinic.
- Implemented effective problem-solving techniques to resolve diverse patient concerns promptly.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Assisted patients with insurance claims, facilitating smooth transactions and proper coverage.
- Developed strong rapport with patients through active listening skills, empathy, and understanding of individual needs.
- Managed patient intake process, ensuring accurate documentation and efficient service delivery.
- Provided exceptional customer service to patients, creating a welcoming and supportive environment.
- Verified any changes or data updates to patient records and checked insurance information at each appointment.
Education
Diploma - Practical Nurse
Central Carolina Community College
Lillington, NC08.2024
Certificate - Nursing Assistant
Central Carolina Community College
Lillington, NC07.2022
Associate of Applied Science - Medical Office Administration
Fayetteville Technical Community College
Fayetteville, NC12.2014
Skills
- Clinical Documentation
- Physical assessments
- Direct Patient Care
- Catheter Care
- Caregiving skills
- Vital signs monitoring
- Immunization Administration
- Medication Administration
- Problem-solving abilities
Timeline
Certified Nursing Assistant
Firsthealth of the Carolinas-Raeford
12.2022 - 06.2023
Patient Representative
Cape Fear Valley Neuroscience Center
02.2015 - 10.2021
Diploma - Practical Nurse
Central Carolina Community College
Certificate - Nursing Assistant
Central Carolina Community College
Associate of Applied Science - Medical Office Administration
Fayetteville Technical Community College
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