Heidi Perrault Ross
Cato,NY
Summary
Resourceful Auditor with 4 years of comprehensive experience preparing and examining financial records. Well-versed in initiating and implementing auditing systems and evaluating internal controls of accounting functions. Tech-savvy critical thinker committed to quickly identifying and resolving issues.
Resourceful Auditor with 4 years of comprehensive experience preparing and examining financial records. Well-versed in initiating and implementing auditing systems and evaluating internal controls of accounting functions. Tech-savvy critical thinker committed to quickly identifying and resolving issues.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Talented Quality Control Inspector driven to improve product quality in manufacturing environments. Provider of relevant and effective product and component tests. Eager to help manufacturers eliminate production errors and increase successful manufacturing figures.
Overview
28
28
years of professional experience
1997
1997
years of post-secondary education
Work History
Quality Control Inspector
Tessy Plastics
Auburn, NY
03.2025 - Current
- Inspected products for defects and ensured compliance with quality standards.
- Conducted routine audits of production processes to identify areas for improvement.
- Collaborated with production teams to resolve quality issues promptly.
- Documented inspection results and maintained accurate quality control records.
- Trained new staff on quality inspection procedures and safety protocols.
- Utilized inspection tools and gauges to assess product specifications accurately.
- Communicated findings to management and provided recommendations for enhancements.
- Participated in continuous improvement initiatives to enhance overall product quality.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Tested finished goods prior to shipment according to established protocols.
- Maintained records of all nonconforming products and completed corrective actions as required.
Certified Floor Auditor
Tessy Plastics
Elbridge, NY
07.2023 - Current
- Ensured timely completion of all assigned tasks within set deadlines.
- Maintained confidentiality of company information obtained in audit assignments.
- Composed clear and concise audit findings to deliver comprehensive audit reports.
- Managed completion of planned audits, reviewed records, and procedures for accuracy to accomplish objectives and appraised policies and plans under audit review.
Operator
Staff Works Employment Services tessy plastic
Syracuse, NY
08.2022 - 07.2023
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Learned and followed safety and emergency procedures.
- Followed established safety procedures while operating machinery and working around hazardous materials.
- Maintained production and quality documentation.
- Taught new employees machine operation techniques and important business procedures.
- Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).
- Rotated among various workstations, performing work necessary to meet production needs.
- Inspected finished products to verify conformity to quality standards.
CNA
Cross Country Healthcare
, FL
06.2021 - 07.2023
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
CNA
Loretto Health & Rehabilitation
Auburn, NY
12.2020 - 06.2021
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Monitored food intake and output as directed by nursing staff.
- Transported residents within the facility as needed.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
CNA
Syracuse Homes At McHarrie Place
Baldwin, NY
05.2016 - 11.2020
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Provided emotional support to family members during difficult times.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
CNA
St Luke's Healthcare System
Fulton, NY
04.2012 - 09.2016
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
Manager
Dollar General Market
Weedsport, NY
03.2011 - 04.2013
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Shift Manager
McDonald’s
Port Byron, NY
05.2006 - 08.2010
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Coached employees on interactions with customers to drive exceptional service.
- Communicated with other shift managers to facilitate continuum of customer service.
- Responded quickly and effectively to emergency situations as they arose.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
Off Line Support Back up Supervisor
Honda Power Equipment
Haw River, NC
09.2002 - 07.2008
- Maintained a clean and safe work environment by adhering to all safety regulations.
- Trained new personnel in operating procedures for various pieces of production equipment.
- Monitored production processes, identified problems, and took corrective action when necessary.
- Conducted routine maintenance on production machinery and equipment.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Ensured that all materials used met required standards before use in production operations.
- Performed quality control checks on products to ensure compliance with standards.
- Inspected machinery and equipment to quickly diagnose malfunctions.
- Verified accuracy of finished goods prior to shipment from the facility.
- Analyzed workflow and scheduling needs, making adjustments as needed for optimal efficiency.
Operator
Dana Corporation
Whitsett, NC
03.1998 - 09.2002
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Learned and followed safety and emergency procedures.
- Followed established safety procedures while operating machinery and working around hazardous materials.
- Maintained production and quality documentation.
- Taught new employees machine operation techniques and important business procedures.
- Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).
- Rotated among various workstations, performing work necessary to meet production needs.
- Inspected finished products to verify conformity to quality standards.
- Checked product quality against specified standards at each stage of production process.
- Provided training assistance to new operators on proper machine operation techniques.
Education
High School Diploma -
Cato-Meridian Senior High School
Cato, NYSkills
- Policy Enforcement
- Documentation Review
- Financial Auditing
- Six Sigma Methodology
- Report Writing
- Audit Coordination
- SOP Adherence
- Issue Resolution
- Audit Planning
- Product inspection
Work Preference
Work Type
Full TimeLocation Preference
RemoteOn-SiteSalary Range
$57000/yr - $200000/yrTimeline
Quality Control Inspector
Tessy Plastics
03.2025 - Current
Certified Floor Auditor
Tessy Plastics
07.2023 - Current
Operator
Staff Works Employment Services tessy plastic
08.2022 - 07.2023
CNA
Cross Country Healthcare
06.2021 - 07.2023
CNA
Loretto Health & Rehabilitation
12.2020 - 06.2021
CNA
Syracuse Homes At McHarrie Place
05.2016 - 11.2020
CNA
St Luke's Healthcare System
04.2012 - 09.2016
Manager
Dollar General Market
03.2011 - 04.2013
Shift Manager
McDonald’s
05.2006 - 08.2010
Off Line Support Back up Supervisor
Honda Power Equipment
09.2002 - 07.2008
Operator
Dana Corporation
03.1998 - 09.2002
High School Diploma -
Cato-Meridian Senior High School