Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Heidi Ramirez Yepes

Hilton Hotels Corporation
North Bergen,NJ
2
Languages
3
years of professional experience

Dedicated housekeeping professional with experience in maintaining safety control guidelines and enhancing guest satisfaction. Proven ability to collaborate effectively with team members to ensure efficient room preparation and uphold infection control standards. I easily follow rules and adapt to the place of work.

Work History

Housekeeping Cleaner

2 Years 8 Months
Hilton Hotels Corporation | 12.2023 - 08.2026
  • Maintained established safety control guidelines
  • Followed established departmental safety guidelines when using equipment and moving furniture; I utilized proper body mechanics.
  • Worked hand in hand with the houseman when lifting or moving items too large or too heavy.
  • Wore gloves at all times.
  • Washed hands frequently (Infection Control Guidelines) to prevent cross-contamination.
  • Advised my supervisor of any hazardous conditions in the area.
  • Placed wet-floor signs and implemented measures to avoid slip-related accidents.
  • Performed other duties as assigned.
  • Swept, mopped, vacuumed, collected trash, cleaned, and made beds.
  • Washed toilets, cleaned furniture, and emptied trash receptacles.
  • Created a bed-tracking system on the computer and a pager for receiving discharges to be cleaned and reporting completed discharges.
  • Knowledgeable in the Bed Tracking program.
  • Emptied and re-lined trash containers.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Handled requests for extra linens, toiletries and other supplies.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Changed bed linens and collected soiled linens for cleaning.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Education

GED

Chrome Institute | North Bergen, NJ | 02-2026

Relevant Coursework:

  • HIPAA for Healthcare Workers- Aug 2026
  • OSHA Bloodborne pathogens and protective precautions - Aug 2026
  • Reducing exposure risk: Aligning EVS, Clinical teams, and policy for safer care environments - American Society for Health care risk Management.
  • Hospital Biofilms for Health Care Environment workers. - Apr 2026 - Webinar.
  • Designing Healthcare Bathrooms for Compliance, Durability, and Operational Risk Reduction - Apr 2026

Skills

Guest relations
Efficient cleaning techniques
Surface disinfection
Health and safety compliance
Room preparation
Teamwork

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Housekeeping Cleaner

Hilton Hotels Corporation
12.2023 - 08.2026Read More

Chrome Institute

GED
Read More
Heidi Ramirez Yepes