Heidi Reyes
Brockton,MA
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dietary Aide
Bethel Health Care
07.2022 - Current
- Served meals to residents in accordance with established schedules and dietary procedures.
- Followed all food safety regulations while preparing meals for patients.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
Home Health CNA
RVNAhealth
06.2022 - 07.2022
- Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
- Improved patient satisfaction by actively listening and addressing concerns or requests promptly.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Performed light housekeeping tasks to maintain a clean, safe, and comfortable environment for patients at home.
- Ensured timely medication administration for improved patient health outcomes.
Crew Worker
McDonald's Restaurant
06.2021 - 05.2022
- Participated in training sessions to continuously improve skills, contributing to a more knowledgeable workforce.
- Improved crew efficiency by implementing task delegation and time management strategies.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Handled multiple responsibilities simultaneously, maintaining focus on the overall project goals and objectives.
Education
Bachelor of Science - Biology
University of Hartford
West Hartford, CT05.2027
High School Diploma -
Henry Abbott Technical High School
Danbury, CT06.2023
Skills
- Patient Care
- Compassion and Empathy
- Problem-Solving
- Customer Service
- Reliable team player
Certification
- OSHA (10 hour General Industry Safety and Health)
- Stop the Bleed
- CNA Certification
- QPR Gatekeeper - Suicide Prevention Gatekeeper Program
- Mental Health first Aid USA
- American Heart Association BLS
- Mandated Reporter Training
- Sexual Harassment prevention training
- CRP,AED and Basic First Aid
- Career Safe Dementia Training
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Dietary Aide
Bethel Health Care
07.2022 - Current
Home Health CNA
RVNAhealth
06.2022 - 07.2022
Crew Worker
McDonald's Restaurant
06.2021 - 05.2022
Bachelor of Science - Biology
University of Hartford
High School Diploma -
Henry Abbott Technical High School