Overview
Work History
Education
Timeline
Generic

HEIDI REYNOLDS

Brooksville,FL

Overview

15
15
years of professional experience

Work History

House Cleaner

ANGEL LANE CLEANING
Spring Hill, FL
06.2024 - Current
  • Swept, mopped, vacuumed and polished floors of all types.
  • Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
  • Polished metal fixtures in kitchen and bathroom areas.
  • Maintained supplies such as paper towels, toilet tissue, soaps.
  • Cleansed kitchen appliances such as microwaves, stoves, dishwashers.

POOL TECHNICAN

RUSSELS POOLS
Spring Hill, FL
08.2021 - 04.2023
  • Installed new pool equipment such as pumps, filters, lights and ladders.
  • Repaired or replaced parts on existing swimming pools including plumbing fixtures and valves.
  • Inspected pools to identify any leaks or other problems that may need to be addressed.
  • Performed weekly pool cleaning and maintenance, including skimming the surface of the water, vacuuming the bottom, brushing walls and steps, backwashing filters, checking chemical levels and adding chemicals as needed.

Front Desk Receptionist Intern

ACCESS HEALTH CARE
Spring Hill, FL
03.2020 - 08.2021
  • Answered incoming calls and transferred them to the appropriate departments or personnel.
  • Scheduled appointments for patients, clients, and other visitors.
  • Assisted with administrative tasks such as filing documents, data entry, and scanning paperwork.
  • Provided customer service support to internal staff and external customers.

Customer Service Representative

Rural King
Spring Hill, FL
09.2019 - 03.2020
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Developed strong relationships with customers by providing personalized assistance and support.

OFFICE MANAGER

Exit Realty Of The South
La Vergne, TN
11.2016 - 09.2019
  • Developed and implemented office policies and procedures.
  • Supervised staff members, organized schedules and delegated tasks.
  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.

Warehouse Lead

McKesson Specialty Health
La Vergne, TN
12.2012 - 11.2016
  • Monitored incoming shipments for quality assurance purposes and organized storage areas accordingly.
  • Created reports detailing shipment information such as quantity received or shipped out, product availability.
  • Performed cycle counts to verify physical stock against system-generated data.
  • Resolved any customer service issues related to orders picked up from the warehouse.

Warehouse Lead

Hennessy Industries Inc.
La Vergne, TN
05.2009 - 11.2012
  • Ensured accuracy of inventory records and maintained accurate stock levels in the warehouse.
  • Coordinated daily operations within the warehouse, including receiving, picking, packing, shipping, and returns processing.
  • Monitored incoming shipments for quality assurance purposes and organized storage areas accordingly.

Education

High School Diploma -

Zephyrhills High School
Zephyrhills, FL
06-1990

Timeline

House Cleaner

ANGEL LANE CLEANING
06.2024 - Current

POOL TECHNICAN

RUSSELS POOLS
08.2021 - 04.2023

Front Desk Receptionist Intern

ACCESS HEALTH CARE
03.2020 - 08.2021

Customer Service Representative

Rural King
09.2019 - 03.2020

OFFICE MANAGER

Exit Realty Of The South
11.2016 - 09.2019

Warehouse Lead

McKesson Specialty Health
12.2012 - 11.2016

Warehouse Lead

Hennessy Industries Inc.
05.2009 - 11.2012

High School Diploma -

Zephyrhills High School

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