Heidi Roy
Fort Defiance,AZ
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
1
1
year of professional experience
Work History
Sales Associate
Navajo Arts & Crafts Enterprise
08.2021 - 09.2022
- Assisted customers in selecting authentic Native American art and crafts, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate financial reporting.
- Maintained product displays to highlight cultural significance, increasing customer engagement and interest.
- Provided knowledgeable information about products, fostering appreciation of indigenous artistry among customers.
- Trained new associates on product knowledge and customer service techniques, improving team efficiency.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Window Rock High School
Fort Defiance05-2021
Skills
- Friendly, positive attitude
- Teamwork
- Customer service
- Problem-solving
- Calm under pressure
- Active listening
- Decision-making
- Critical thinking
- Multitasking
- Attention to detail
- Reliable and punctual
- Relationship building
- Store opening and closing
- Hospitality and accommodation
Timeline
Sales Associate
Navajo Arts & Crafts Enterprise
08.2021 - 09.2022
High School Diploma -
Window Rock High School