With a distinguished project management and IT career spanning over two decades, I bring extensive expertise in project management across diverse industries, including learning and development, government institutions, retail, beverage, banking and finance, healthcare, and compliance. Holding a PMP certification, I have consistently demonstrated a strong commitment to excellence and project success. Professional Skills:
Project initiation, planning, executing and controlling, closing
Client account management
Complex budgeting and forecasting
Learning Management System implementation
Global project leadership
Change management expertise
Effective communication
Calm under pressure
PM tools including MS products, Confluence, Celoxis, Asana, Smartsheet, Basecamp, JIRA
Overview
26
26
years of professional experience
1
1
Certification
Work History
Program Manager
SweetRush Inc.
08.2003 - 05.2022
Successfully managed medium to large client projects from inception to delivery, overseeing teams across diverse locations, ensuring quality across all project phases, and delivering integrated solutions within specified timelines and budgets
Acted as the primary liaison between clients/stakeholders and production teams, fully managing client accounts
Led project teams through comprehensive project lifecycle tasks, including project status reporting, risk management, budget tracking, change management, and issue resolution
Efficiently allocated resources, prioritized tasks, and designed fully resourced project plans.
Technology Project Manager
Morrison Foerster
04.2002 - 12.2002
Managed initiating, planning, executing, controlling and closing phases for multiple technology projects related to financial applications
Authored project plans, functional specifications, test plans, communication plans, change and risk management plans.
Project Manager / Sales Engineer
Evolution B
01.2000 - 01.2001
Introduced and designed the project management process for professional services of web and wireless enterprise solutions across European offices
Managed European client and partner solutions at every phase, from project inception to completion
Instituted partner relationships, marketing research and strategies and competitive analysis of global mobile enterprise solutions
Demonstrated software at tradeshows in North America and Europe
Trained client's on use of software and solution implementations.
Project Manager
Affino
01.1999 - 01.2000
Instituted company's methodological project processes including designing and authoring project plans, schedules, specifications, design documents, test documents, help guides and training plans
Managed website development projects for extensive client base throughout Europe.
Created testing schedules, plans and project tasks for the QA team
Managed those tasks and people to meet the goals of the software suite of products
Performed functional and analytical testing for equity products through two versions and instituted the methodological SQA process and documentation including test plans, scripts and metrics.
Quality Assurance Analyst
Safeco Insurance
05.1996 - 10.1997
Quality Assurance leader for a major nationwide rate conversion project for Home, Auto and Fire insurance policies
Effectively managed teams for all rate conversion projects
Developed a Visual Basic testing tool which reduced testing time by 70%, saving the company $300,000 in testing hours
The tool improved testing conditions and created documentation for future testing procedures, test plans and metrics.
Education
Bachelor of Applied Science (B.A.Sc.), Business Administration/ Information Systems -
San Francisco State University, Lam Family College of Business
01.1993
Certificate with honors, Project Management -
University of California, Berkeley
01.2004
Project Leadership and Conflict Management -
Portland State University
Skills
Change Management
Program Management
Project Planning
Project Management
Account Management
Quality Assurance
Budgeting
Forecasting
Certification
Agile for Project Management - PDUnow, 05/2022
Project Management Professional - Project Management Institute, 2003
Hobbies
Travel
Painting
Skiing
Running
Timeline
Program Manager
SweetRush Inc.
08.2003 - 05.2022
Technology Project Manager
Morrison Foerster
04.2002 - 12.2002
Project Manager / Sales Engineer
Evolution B
01.2000 - 01.2001
Project Manager
Affino
01.1999 - 01.2000
Quality Assurance Lead
MSCI Inc.
01.1997 - 01.1999
Quality Assurance Analyst
Safeco Insurance
05.1996 - 10.1997
Bachelor of Applied Science (B.A.Sc.), Business Administration/ Information Systems -
San Francisco State University, Lam Family College of Business
Substation Electrical Engineer at Motus Recruiting – Contracted to Bonneville Power AdministrationSubstation Electrical Engineer at Motus Recruiting – Contracted to Bonneville Power Administration