Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Affiliations
Timeline
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Heidi Schultz

Summary

Experienced in supporting day-to-day program operations, specializing in records management and resource coordination. Skilled at meeting diverse needs, maintaining efficiency, and expanding program outreach. Proven track record of building lasting relationships. A highly successful project manager adept at financial administration, reporting, and scheduling. Demonstrated strong leadership abilities in directing teams of professionals in fast-paced environments.

Program management professional with robust experience driving impactful initiatives and delivering measurable results. Adept at fostering team collaboration, adapting to evolving requirements, and maintaining solutions-oriented mindset. Skilled in project coordination, strategic planning, and resource allocation, ensuring seamless execution and achievement of objectives. Reliable team player with proven track record of meeting organizational goals.

Administrative Program Coordinator passionate about facilitating exceptional student experiences in higher education. Known for great attention to detail and strong interpersonal communication skills. Excels at multitasking and liaising with various departments.

Results-focused program management professional prepared for challenging role. Demonstrated ability to drive project outcomes and support team goals through effective planning and execution. Known for adaptability and fostering collaborative environments. Proficient in stakeholder communication and process improvement.

Accomplished [Job Title] well-versed in running station programming in high-stress environments. Expert in personnel leadership, resource management and key decision-making. Articulate, motivational and analytical in approaching problems impacting team performance or station results.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Training Program Specialist

NASA
05.2020 - Current
  • Company Overview: This is a federal job
  • Manage, administer, and guide the NASA Safety Center Safety & Mission Assurance Technical Excellence Program (STEP) level 2 cohort program.
  • This is a 12-month accelerated training curriculum established to enhance knowledge of selected workforce in Safety & Mission Assurance policy and procedures of approximately 260 hours of coursework and On the Job Training (OJT).
  • The training is based on a philosophy to combine workplace soft skills with discipline topics on quality engineering, operational safety, reliability & maintainability, software assurance, system safety, and SMA technical leadership.
  • The outcome is to produce professionally developed and skilled individuals ready to perform SMA curriculum requirements.
  • These include Federal Acquisition Regulation and the NASA FAR Supplement in the contract process and its affiliated Occupational Health and Public Safety clauses to include Part 1823 Environment, Energy, and Water Efficiency, risk informed decision making, and emotional intelligence to name a few.
  • Establish guidelines and performance expectation of students through the participation guide, program commitment agreement letter, and a two day orientation.
  • Received the 2022 Cleveland Federal Executive Board Wings of Excellence award for high-performing federal employees in the local community contributing to innovative methods that advance the mission.
  • Responsible to plan, lead, guide, supervise, and execute all associated cohort program duties to include creating an annual syllabus that includes virtual OJT sessions, onsite face-to-face (F2F) visits, travel information, special project topic and execution, and other program needs.
  • Annually customize the program to class composition and its needs.
  • Develop the best professional growth possible by creating opportunities for students to network and build cross-center relationships.
  • Write monthly communications to students for upcoming events or activities, create, lead, and teach presentations pertaining to On the Job Training curriculum topics, motivate and track curriculum progress statistics, manage travel budget to two center visits and their associated authorizations and vouchers, and provide networking and agenda opportunities with class members and SMA Senior Leadership during virtual and in person meetings.
  • Proficient in many Micro Soft applications to include Word, Excel, Forms, Planner, and creating Teams sites with channels for organizing attendance, copious program materials, and recordings.
  • Also proficient in Wrike application to define, analyze, asses, and track detailed tasks to perform by support positions and to cross communicate needs amongst organizational divisions.
  • Support and administer learning management system database apps in core curriculum.
  • Use center related needs and survey feedback on requirements, and edit curriculum needs to fit the agency and organizational SMA professionals.
  • This level has 1900 end users and associated OJT submittals needing review and concurrence on a daily basis.
  • Awarded a 2023 Silver Group achievement award for maintaining some 300 courses that are used across the agency and in differing organizations.
  • Led and wrote process policy for professional development.
  • This included creating documentation and materials used for new SMA employees at onboarding, making them aware of NASA Safety Center related resources and programs.
  • This is a federal job
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Provided detailed project status updates to stakeholders and executive management.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.

Facility Manager

NASA
02.2009 - 05.2020
  • Company Overview: This is a federal job
  • Supported planning and project management for facility operations, maintenance, and modifications at Vandenberg.
  • Participated in design, scheduling, analyses, and implementation of facility and system projects while maintaining safety, environment, schedule, and budget.
  • Reviewed scope, coordinated alternative solutions with affected customers, and integrated and guided negotiation methods to avoid schedule and cost impact.
  • Monitored day-to-day operations surveillance and reported to Contracting Officer Representative during construction activities and hazards.
  • Provided input to COR as the technical monitor for contract technical evaluations.
  • Critically thought and worked with little to no supervision at remote Resident office.
  • Often read and learned a diverse set of regulations to troubleshoot and problem solve situations that arose including safety, environmental, security, foreign national protocol, property accountability, contracting obligations (Federal Acquisition Register), mission documents, OSHA 1910, 1926, and 1960 as well as local environmental regulations.
  • Used Presidential Executive Orders and Leadership in Energy and Efficiency Design (LEED) concepts in facility modifications.
  • Determined and led community of practice environmental goals to include in environmental sustainability modifications when possible or plan for future facility activity.
  • Implemented water efficient faucets, LED lighting, and variable air volume heating units that led to an individual award recognition for implementing sustainability efforts during projects in 2017.
  • Although our facilities did not receive LEED certification, best practices were used to strive towards and document improvements.
  • This is a federal job
  • Supervisor: Ralph Mikalus ((321) 266-4938)
  • Okay to contact this Supervisor: Yes

Detailee

NASA
10.2018 - 12.2019
  • Company Overview: This is a federal job
  • Performed a remote detail in support of the NASA Safety Center.
  • Duties included auditing many curriculum upgrades and benchmarking operational safety and system safety curriculums against the Board of Certified Safety Professionals general safety practitioner certificate.
  • Helped formalize and write STEP level 3 comprehensive exams in many curriculums, curriculum guides, objectives, and On the Job Training scenarios using Blooms Taxonomy of measurable verbs.
  • The end result was a new database or STEP2020 launched in March 2020 the coincidentally coincided with the global pandemic.
  • The allowed personnel at home to maintain their SMA knowledge and expertise by having the latest safety policy and training available online.
  • This is a federal job

Detailee

NASA
08.2008 - 02.2009
  • Company Overview: This is a federal job
  • Detailee to the Infrastructure and Integration Division with the Launch Services Program.
  • Temporary duties included being the focal point between US Air Force Civil Engineering and the NASA facilities counterparts to communicate facility modifications the CE group would be performing on NASA leased facilities.
  • Learned and followed program processing and budget execution activities so that small acquisition projects could occur and facility modifications executed.
  • Assisted with the writing of Request For Proposal to house Resident occupants in temporary modular trailers during a boiler heater upgrade project and asbestos removal.
  • Ilad to communicate environmental related concerns and assure hazardous waste generated followed applicable regulations to disposal.
  • Used more efficient boilers at the time of the modification.
  • This is a federal job

Occupational Safety and Health Manager

NASA
08.2004 - 04.2008
  • Company Overview: This is a federal job
  • Responsible for planning, developing, implementing, organizing, directing, administering, and evaluating a comprehensive safety and health program pertaining to flight hardware processing and launch vehicle activities and the safety of those personnel and facilities associated with them.
  • Interpreted and analyzed OSHA regulations and applicable safety & health mandates for diverse, high safety risk hazards by evaluation and writing safety and health risk assessments of procedures, site plans, engineering modifications, etc. with risk methodology (FEMA, FTA, JSA, etc).
  • Highly hazardous risks activities evaluated included explosives, life safety code, radiation, cryogenics, hypergolics, high pressure gas systems, cranes, hazardous materials and wastes, industrial safety, range safety, and surveillance or inspection of space and launch vehicle systems.
  • Responsible to ensure onsite launch safety documents complied with NASA safety policy and procedures, OSHA, EPA, and range safety regulations.
  • Participated in Government sponsored audits to include division related environmental audits for county permitted air pollution control devices.
  • Performed inspection for OSHA 29 CFR 1910/1960, DOD, NASA, State, and local standard compliance and ensured audit finding corrective actions implemented.
  • Worked with various foreign nationals on satellites launched by U.S. for the Italian military, French, Taiwanese, and Argentinian science missions.
  • This is a federal job

Senior Safety Engineer

Boeing
09.2001 - 08.2004
  • Analyzed, identified, and evaluated workplace hazards during launch vehicle (Delta II) and space vehicle integration operations.
  • Hazards managed for safety or occupational health program elements within training packages, procedures, job hazard analyses, or inspections included but was not limited to respiratory protection, process safety management, confined space, fall protection, electrical safety, hazardous materials, explosives, cryogenics, high pressure, controlling hazardous energy sources, and personal protective equipment.
  • Performed facility assessments per Government (NASA) contractual requirements and OSHA standards by tracking through abatement closure utilizing computer-based applications such as Word, Excel, power point, or company sponsored databases.
  • Surveyed and inspected work locations for compliance with applicable OSHA, range safety, environmental, and NASA safety rules.
  • Organized, developed, and coordinated classroom regulatory safety training packages for over one hundred fifty employees, including supervisors and managers.
  • Chaired and tracked company safety committee meetings.
  • Investigated and reported mishaps.
  • Assisted, tracked, and coordinated employee medical evaluations and workers' compensation documentation with company insurance program.
  • Accompanied USAF or NASA sponsored audits and inspections to include County of Santa Barbara air pollution control documentation.
  • Ensured annual fire drills performed.
  • Wrote Operational Safety and Hazard Assessments for Delta IV processing operations.
  • Served on launch support field team which entailed returning to pad for anomaly resolution, post lift off facility inspection assessment, and hazardous vapor detection checks after launch.
  • Developed and recommended safety and occupational health policy to higher levels of management.
  • Worked cryogenic propulsion operations briefly on the Boeing Sealaunch venture in Huntington Beach port.
  • This assignment interfaced with many different foreign nationals to include Russians, Italians, and Germans for various aspects of the mission operations.

Senior Safety Engineer

Lockheed Martin Astronautics
08.1995 - 09.2001
  • Served as an environmental and later an operational safety engineer on-site for the enforcement of environmental and safety compliance related to job activities.
  • Performed hazard analyses related to launch vehicle processing and spacecraft integration.
  • Performed environmental compliance of characterization, labeling, storing, and transporting of hazardous materials and wastes regulations.
  • Tracked, calculated, and documented volatile organic compound (VOCs) air emissions for County permitted sources in one of the most stringent counties of California - Santa Barbara.
  • Responsible to sample and properly dispose of launch processing waste water.
  • Inspected and supported USAF facility inspections.
  • Participated and tracked employee safety committee meeting concerns.
  • Supported two foreign launch campaigns at Baikonur Cosmodrome, Kazakhstan.
  • Details emphasized aligning and organizing with Russian officials for various facility needs to safely integrate and fuel the spacecraft propulsion system and accommodate American living arrangements on Russian military property.
  • Areas of safety concern included industrial and life safety items such as fire, egress, and personnel vapor detection/extraction systems.
  • Assisted with logistics of operational schedules to ensure customers' needs met to remain on budget and schedule.
  • Developed and performed safety training for Americans on egress and emergency evacuation plans, fire safety, food safety, vector control, and water hygiene.
  • Inventoried safety equipment post mission to ensure safety supplies needed were ordered and delivered to remote location.
  • Gained insight of various safety enforcement for hazards associated with rocket processing of ordnance, hypergols, solid propellant, and high pressure systems.
  • Also assisted Cape Canaveral missions for operational safety support.
  • Learned and planned concepts of employee medical physicals, personnel injury medical evaluations, workers compensation benefits and case documentation.
  • Assisted with enforcing and scheduling the company random drug sampling program.
  • Reported and documented employee injury and workers' compensation cases to closure.

Education

Master's degree - Environmental Policy Management, Safety & Health Management

University of Denver
Denver, CO
01.2003

Bachelor's degree - Environmental Health Science

Ohio University
Athens, OII
11.1994

Skills

  • Skill development
  • Group and individual instruction
  • Performance assessments
  • Skill building
  • Training coordination
  • Strategic planning

Certification

  • Licensed Certified Safety Professional, Board of Certified Safety Professionals, 06/01/10, 06/01/26, CSP-21714
  • Private pilot land license, 09/01/09
  • Penn Foster Building and Home Inspection certificate, 01/01/06, 01/01/08

Additional Information

  • STEP Level 4 Operational Safety Qualified, 11/01/23
  • NASA Safety Center Employee of the Quarter; 4th quarter 2023, 12/01/23
  • Federal Internal Coaching Training Program graduate, 07/01/21

Affiliations

  • American Society of Safety Professionals Member
  • Board of Certified Safety Professionals, CSP
  • International Toastmasters Member

Timeline

Training Program Specialist

NASA
05.2020 - Current

Detailee

NASA
10.2018 - 12.2019

Facility Manager

NASA
02.2009 - 05.2020

Detailee

NASA
08.2008 - 02.2009

Occupational Safety and Health Manager

NASA
08.2004 - 04.2008

Senior Safety Engineer

Boeing
09.2001 - 08.2004

Senior Safety Engineer

Lockheed Martin Astronautics
08.1995 - 09.2001

Bachelor's degree - Environmental Health Science

Ohio University

Master's degree - Environmental Policy Management, Safety & Health Management

University of Denver

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Heidi Schultz