Overview
Work History
Education
Skills
References
Timeline
Generic

Heidi Walker

Chillicothe,OH

Overview

10
10
years of professional experience

Work History

Supervisor of Operations

McKesson
Jeffersonville, OH
10.2021 - Current
  • Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
  • Coordinated with other departments to ensure smooth flow of work processes and communication.
  • Developed and implemented policies and procedures for efficient workflow.
  • Maintained accurate records for tracking progress and performance of team members.
  • Provided training and guidance to team members on operational procedures and best practices.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Guided employees in handling difficult or complex problems.

Lead Material Handler

McKesson
Washington Court House, OH
03.2017 - 10.2021
  • Organized and monitored storage areas, ensuring proper placement of materials to maximize space utilization.
  • Assisted in the development of new warehouse processes to improve efficiency and accuracy.
  • Inspected material for quality control purposes before distributing it to designated departments or personnel.
  • Loaded, unloaded, and moved products and materials by hand or with basic material handling equipment such as pallet jacks, forklifts, or dollies.
  • Prepared orders for shipment by selecting items from stock; packing boxes; labeling containers; placing on pallets; wrapping loads for transport.
  • Managed all shipping documents including bills of lading, invoices, pick lists.
  • Ensured compliance with safety regulations when operating material handling equipment.
  • Trained other staff members on proper use of material handling equipment and safety protocols.
  • Identified damaged or defective products and reported them immediately to supervisor or management team.
  • Monitored inventory levels of supplies used in production process and ordered additional items as needed.
  • Managed daily operations within the warehouse area while providing direction and leadership to subordinate employees.
  • Provided feedback on employee performance through regular meetings and training sessions.
  • Performed general housekeeping duties within the warehouse area including sweeping floors, cleaning walls, ceilings, equipment.
  • Observed inventory allocation to maintain material needs and production deadlines.
  • Loaded completed orders on pallets according to delivery numbers.
  • Packed merchandise into boxes and containers in preparation for safe shipment.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays, and promoting productivity.
  • Unloaded cargo from trucks with mechanized equipment.
  • Logged unit quantities and entered data into inventory database.
  • Palletized boxes to increase movement and shipment efficiency.
  • Utilized forklift to move inventory items.
  • Operated lift equipment to safely move stock in and out of high bay areas and around premises.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Packed boxes and stock using organizational guidelines.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Used scanners to track parcel information, condition or receipt.

Material Handler

McKesson
Washington Court House, OH
11.2016 - 10.2021
  • Received and distributed incoming materials to designated areas.
  • Inspected materials for any damages or defects upon receipt.
  • Organized warehouse shelves, racks, and bins for proper storage of materials.
  • Loaded and unloaded trucks with appropriate material handling equipment.
  • Performed regular cycle counts to ensure accuracy of inventory records.
  • Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
  • Operated forklift in a safe manner to move large shipments within the facility.
  • Monitored stock levels and placed orders when necessary to replenish supplies.
  • Collaborated with supervisors to develop efficient methods for storing goods.
  • Assisted with physical inventories as needed by counting parts accurately and quickly.
  • Ensured compliance with safety regulations while operating material handling equipment.
  • Tracked shipment information using computerized systems such as SAP or Oracle software applications.
  • Reported any malfunctions or damages of material handling equipment promptly.
  • Updated job knowledge by participating in educational opportunities such as seminars or trainings.
  • Supported other warehouse personnel in completing tasks efficiently.
  • Managed work area cleanliness by following company guidelines for organization.
  • Organized warehouse inventory according to warehouse plan.
  • Utilized forklift to move inventory items.
  • Packed merchandise into boxes and containers in preparation for safe shipment.
  • Loaded completed orders on pallets according to delivery numbers.
  • Operated lift equipment to safely move stock in and out of high bay areas and around premises.
  • Checked incoming deliveries for quality and quantity to promptly identify damage or issues pertaining to orders.
  • Managed warehouse receiving, storing and shipping.
  • Palletized boxes to increase movement and shipment efficiency.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Unloaded cargo from trucks with mechanized equipment.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays, and promoting productivity.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Packed boxes and stock using organizational guidelines.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Used scanners to track parcel information, condition or receipt.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Tagged and wrote identifying information on containers, boxes and cargo.

STNA

Westmoreland Rehabilitation Center
Chillicothe, OH
04.2015 - 11.2016
  • Followed infection control policies while performing job duties.
  • Demonstrated respect for patient rights and privacy while providing care services.
  • Assisted with meal preparation and feeding of patients who required assistance.
  • Provided basic patient care, including bathing, dressing and grooming.
  • Assisted patients with mobility issues in transferring from bed to wheelchair or other assistive device.
  • Monitored vital signs, such as pulse rate, respiration and temperature.
  • Performed routine medical tasks, such as taking blood pressure and changing dressings.
  • Reported any changes in the patient's condition to the nurse on duty.
  • Recorded information regarding food intake and output of patients.
  • Communicated effectively with patients, families and other healthcare professionals to ensure quality care was provided at all times.
  • Helped maintain a clean and orderly environment throughout the facility.
  • Answered call lights promptly and responded to requests for assistance from patients or family members.
  • Transported patients between rooms or units as needed.
  • Provided emotional support and comfort to patients when needed.
  • Assisted nurses with treatments or procedures as directed by licensed personnel.
  • Maintained accurate records of patient information, including vital signs, diet plans, medications administered and progress notes.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Used mobility devices to transport patients.
  • Helped residents walk with or without self-help devices.
  • Distributed drinking water and nourishment to residents.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Supported non-ambulatory residents in range of motion exercises.
  • Documented activities and recorded information in EMR system.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.

STNA

Constance Care Home Health
Circleville, OH
03.2015 - 11.2016
  • Followed infection control policies while performing job duties.
  • Demonstrated respect for patient rights and privacy while providing care services.
  • Assisted with meal preparation and feeding of patients who required assistance.
  • Provided basic patient care, including bathing, dressing and grooming.
  • Assisted patients with mobility issues in transferring from bed to wheelchair or other assistive device.
  • Monitored vital signs, such as pulse rate, respiration and temperature.
  • Reported any changes in the patient's condition to the nurse on duty.
  • Recorded information regarding food intake and output of patients.
  • Communicated effectively with patients, families and other healthcare professionals to ensure quality care was provided at all times.
  • Helped maintain a clean and orderly environment throughout the facility.
  • Provided emotional support and comfort to patients when needed.
  • Assisted nurses with treatments or procedures as directed by licensed personnel.
  • Participated in continuing education programs related to nursing assistant duties.
  • Maintained accurate records of patient information, including vital signs, diet plans, medications administered and progress notes.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Used mobility devices to transport patients.
  • Helped residents walk with or without self-help devices.
  • Distributed drinking water and nourishment to residents.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.

Education

Dog Grooming -

Penn Foster Career School
Scranton, PA
03-2011

High School Diploma -

Chillicothe High School
Chillicothe, OH
05-2008

Some College (No Degree) - Business Management

Hocking College
Nelsonville, OH

Skills

  • Recruitment and hiring
  • Team Development
  • Regulatory Compliance
  • Organizational Management
  • Incidents management
  • Production
  • Schedule Management
  • Performance Evaluations
  • Work flow planning
  • Goal Setting
  • Warehouse Operations
  • Microsoft Office
  • Conflict Mediation
  • Operations Oversight
  • MS Office
  • Decision-Making
  • Staff Training

References

References available upon request.

Timeline

Supervisor of Operations

McKesson
10.2021 - Current

Lead Material Handler

McKesson
03.2017 - 10.2021

Material Handler

McKesson
11.2016 - 10.2021

STNA

Westmoreland Rehabilitation Center
04.2015 - 11.2016

STNA

Constance Care Home Health
03.2015 - 11.2016

Dog Grooming -

Penn Foster Career School

High School Diploma -

Chillicothe High School

Some College (No Degree) - Business Management

Hocking College

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Heidi Walker