Kateriny Lopez
Passaic,NJ
Summary
Dynamic and results-driven professional with extensive experience in cleaning and customer service, notably at Maria's Cleaning Services. Proven ability to enhance client satisfaction through effective cleaning and sanitization practices. Skilled in coordinating housekeeping operations and addressing guest concerns, ensuring high standards and improved customer ratings.
Overview
2026
2026
years of professional experience
Work History
House Cleaner
Maria's Cleaning Services
2025 - Current
- Cleaned residential and commercial spaces, ensuring high standards of cleanliness and client satisfaction.
- Utilized cleaning tools and equipment effectively to maintain safety and efficiency during tasks.
- Organized and prioritized daily cleaning schedules to maximize productivity and meet client expectations.
- Assisted in training new staff on cleaning protocols and best practices for optimal performance.
Sales Executive
Golden Touch Imports
2008 - 2025
- Cultivated strong relationships with clients to drive sales growth and customer loyalty.
- Developed comprehensive product knowledge to effectively address client inquiries and concerns.
- Executed targeted sales strategies to meet monthly quotas and enhance market presence.
- Collaborated with marketing team to align promotional efforts with sales objectives and initiatives.
Housekeeping
Comfort Point
07.2002 - 01.2004
- Received housekeeping and maintenance requests or work orders and contacted staff to resolve.
- Coordinated with housekeeping and maintenance departments to ensure guest rooms met highest standards.
- Coordinated with housekeeping and maintenance departments to address any urgent issues promptly.
- Improved customer ratings by promptly addressing any guest concerns or complaints regarding housekeeping services.
Education
High School Diploma -
Passaic High School
Passaic, NJ06-1999
Skills
Cleaning and sanitization
Customer service
Housekeeping
Bathroom sanitation
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Housekeeping
Comfort Point
07.2002 - 01.2004
House Cleaner
Maria's Cleaning Services
2025 - Current
Sales Executive
Golden Touch Imports
2008 - 2025
High School Diploma -
Passaic High School