Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Nursing Director Med/Surgical Ortho Telemetry
HCA Palms West Hospital
02.2021 - 04.2025
- Directs the daily operations, coordination, and administration of patient care within the 48 beds on the Medical/Surgical and Telemetry units.
- Provided guidance and support for Wound Care and Dialysis.
- Managed budgetary constraints effectively, ensuring optimal resource allocation for high-quality care delivery.
- Ensure high quality patient care by performing nurse leader rounding visiting patients and families to gather feedback.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Oversaw day-to-day activities of 100 employees in nursing establishment, fostering inspiring atmosphere to optimize employee experiences.
- Championed change initiatives, such as the Dialysis Tablo conversion successfully navigating teams through periods of transition while maintaining morale and engagement levels.
Nursing Unit Manager Med/Surgical and Telemetry
HCA Palms West Hospital
05.2009 - 02.2021
- Manage both unit's day to day clinical and administrative standard operations including nursing practice standards, staffing, payroll, productivity and budget, interviewing and hiring staff, employee safety and relations, regulatory compliance and quality improvement.
- Served as Interim Director of 14 bed Telemetry/Oncology unit.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Managed 90 nurses and nursing activities in 55 unit bed with 204 hospital beds by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Served as a key liaison between nursing staff, physicians, and administration, fostering collaboration across all stakeholders.
- Spearheaded initiatives to improve employee retention rates and decrease turnover through mentorship programs, competitive compensation packages, and recognition of outstanding performance.
- Achieved high patient satisfaction scores through exceptional leadership in patient-centered care initiatives.
- Championed quality improvement projects that led to enhanced clinical outcomes and increased efficiency in nursing processes.
- Implemented timely discharge planning strategies that reduced length of stay without compromising patient care quality or safety.
Staff and Charge Nurse, Med/Medical Surgical Telemetry Nurse
HCA Palms West Hospital
09.2003 - 05.2009
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Overseeing patient admissions, transfers, and discharges.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Contributed significantly towards Joint Commission accreditation compliance through regular audits, staff education and process improvement recommendations.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
Education
Master of Health Administration -
05.2009
Bachelor of Science - Nursing
05.2003
Skills
- Servant leader
- Organizational strategy development
- Verbal and written communication
- Decision-making
- Employee engagement
Certification
- Advanced Cardiac Life Support (ACLS)
- Basic Life Support (BLS)
Accomplishments
- High Patient Engagement scores 87%
- High Patient Care Experience 82%
- Decrease RN turnover by 9%
- Supervised team of 100 staff members
PROFESSIONAL DEVELOPMENT
- Nursing leader liaison of Nurse Practice Council
- Chair and Co-chaired Nurse Practice Council since inception and have remained an active participant
- Served as Patient Experience liaison
- Team lead for EBSCO/Dynamic Health education resource roll out for staff
- Liaison for RN Residency Program
- Liaison/Instructor for CNLC Program
- Liaison for Star Tech Program
- Member of Nursing Recruitment and Retention Council
- Program Coordinator- Robotics Surgery Center of Excellence
- Lead the In-House Dialysis Tablo conversion project
- Liaison for Orthopedic and Bariatric Program
- Partner with Interventional Cardiology/Vascular- Dr. Panchal for Revascularizations Limb Salvage Program
GOALS
- Recruitment and Retention
- Grow service lines
- Strengthen culture of positivity
Timeline
Nursing Director Med/Surgical Ortho Telemetry - HCA Palms West Hospital
02.2021 - 04.2025
Nursing Unit Manager Med/Surgical and Telemetry - HCA Palms West Hospital
05.2009 - 02.2021
Staff and Charge Nurse, Med/Medical Surgical Telemetry Nurse - HCA Palms West Hospital
09.2003 - 05.2009
Florida Atlantic University - Bachelor of Science, Nursing
University of Phoenix - Master of Health Administration,
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