Heidi Williams
Hebron
Summary
Experienced with patient scheduling, medical billing, and administrative support in healthcare setting. Utilizes organizational and communication skills to ensure efficient office operations and high-quality patient care. Track record of maintaining confidentiality and improving office processes for enhanced patient satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Medical Assistant
Ohio Health Primary Care Physicians
Blacklick, OH
08.2019 - Current
- Referral specialist
- Keep up with all health maintenance and Solarity scanning.
- Track and maintain all temperatures of the vaccine closet.
- I do all the Diabetic eye exams with our new computerized diabetic eye machine and I also am a trainer on that machine.
- I answer phones and fax and scan orders
- I room patients when needed.
- I work front desk checking patients in and out and scheduling appointments when needed if short staffed.
- I’m a member of a shared governance council for our office.
Administrative Medical Assistant
OhioHealth Heart and Vascular Physicians
Columbus, OH
05.2013 - 08.2019
- Work within an In-Patient setting at Riverside Hospital. Triage phone calls and do clerical office work. Assign and call out consults to the rounding RN and Physician in the hospital.
- Maintain our on-call scheduling for the Physicians in a program called Q-Genda.
- Work with various programs within the practice, Epic, Next Gen.
- Can work multi-phone lines, Fax, Scan, Copier Etc.
- Schedule follow-ups and schedule procedure for patients while in the hospital.
- Have knowledge of Medical Terminology within the Cardiac Practice.
Home Health Aide
Interim Health Care
Newark, OH
09.2012 - 01.2013
- Provided outstanding personal care of patients/ clients in their homes and maintained a healthy and safe environment for them to continue living alone.
- Light House Keeping, run errands, grocery shopping.
Personal Advocate
CLE
Newark, OH
07.2010 - 02.2012
- Provided outstanding patient care under the supervision of nursing staff and maintain a healthy and safe environment for all patients.
- Assisted residents in dialing living activities, including cooking, cleaning, laundry and personal grooming.
- Demonstrated ability to interact and serve patients and staff from diverse cultures and backgrounds while delivering outstanding resident care.
Personal Advocate
CLE
Newark, OH
07.2010 - 10.2010
- Provided outstanding resident care under the supervision of nursing staff and maintain a healthy and safe environment for all residents.
- Assisted residents in daily living activities, including cooking, cleaning, laundry and personal grooming.
- Demonstrated ability to interact and serve residents and staff from diverse cultures and backgrounds while delivering outstanding resident care.
Restorative Aide
Tuscany Gardens
Newark, OH
10.2008 - 06.2009
- Performed range of motion and passive range of motion exercises with residents to increase resident mobility.
- Assisted residents with therapy exercises and accompanied residents on doctor's appointments and helped residents understand doctor's instructions.
- Demonstrate ability to interact and serve patients and staff from diverse cultures and backgrounds while delivering outstanding patient care.
Education
Diploma - Medical Assistant
SANFORD BROWN COLLEGE
Columbus, OH09.2012
Skills
- EMR (13 years)
- Epic (10 years)
- Patient Care (10 years)
- Vital Signs (10 years)
- Injections (6 years)
- Medical Office Experience (10 years)
- Medical Scheduling (6 years)
- Medical Records (10 years)
Certification
- Drivers License
- CPR Certification
- August 2023 to August 2025
- BLS, CPR and AED
Additional Information
My current role with Ohio Health i am responsible for our physicians on call board. i was just assigned the role of supply ordering.Also scanning medical records that i obtain from outlining hospitals and doctors offices. I do not have my certification for my CMA because i did not need that for my current role but i will be happy to obtain that if necessary.
Timeline
Administrative Medical Assistant
Ohio Health Primary Care Physicians
08.2019 - Current
Administrative Medical Assistant
OhioHealth Heart and Vascular Physicians
05.2013 - 08.2019
Home Health Aide
Interim Health Care
09.2012 - 01.2013
Personal Advocate
CLE
07.2010 - 02.2012
Personal Advocate
CLE
07.2010 - 10.2010
Restorative Aide
Tuscany Gardens
10.2008 - 06.2009
Diploma - Medical Assistant
SANFORD BROWN COLLEGE