Heidi Wittekind
Atwater Village,CA
Summary
I am looking to find a home at a local bar where I can help cultivate relationships with regular guests through friendly, hospitable service, refined technique, and a passion for sharing my knowledge.
Overview
16
16
years of professional experience
Work History
Bar Director
Tesse Restaurant
03.2018 - Current
- Drove repeat business by fostering a loyal clientele base through personalized service.
- Enhanced bar profitability through effective inventory management and cost control measures.
- Collaborated with kitchen staff to develop food pairings for specialty cocktails, enhancing the overall guest experience.
Bar Director
L'ermitage
09.2016 - 03.2018
- Worked closely with event planners to coordinate special occasions at the venue leading to increased bookings.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Implemented drink prep procedures, significantly reducing wasted stock.
Bartender
The Hungry Cat
07.2012 - 07.2016
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Server
Fig & Olive
01.2011 - 07.2012
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Server
Bazaar by Jose Andres
09.2008 - 01.2011
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
High School Diploma -
Ponderosa High School
Shingle Springs, CA05.2003
Skills
Cost Control
Menu development
Staff Training
Strong multitasking
Customer Service
Liquor, beer, and wine knowledge
Timeline
Bar Director
Tesse Restaurant
03.2018 - Current
Bar Director
L'ermitage
09.2016 - 03.2018
Bartender
The Hungry Cat
07.2012 - 07.2016
Server
Fig & Olive
01.2011 - 07.2012
Server
Bazaar by Jose Andres
09.2008 - 01.2011
High School Diploma -
Ponderosa High School
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