Vannaluck Hongthong
Billerica,MA
Summary
Bar operations director with over 15 years experience in hospitality that led daily operations for a restaurant group with 5 locations and over 200 employees.
Overview
9
9
years of professional experience
Work History
Bar Director
Row 34
06.2024 - Current
- Direct oversight on 5 high volume bar programs.
- Weekly & period P&L creation and analysis.
- Weekly program performance reviews analyzing product mixes, sales and forecasting to maintain but also to get ahead on consumer trends.
- Standardized cocktail menu programming at 60% across all locations, a first in our 11-year history.
- Maintain budgeted cost percentages by continually beating 17.5% goal throughout the year.
- On-boarded new bar managers and directly led their training on daily, weekly, and monthly bar manager duties.
- Vendor & supplier management.
- Supplier negotiations for favorable cost percentages and to help meet or exceed depletion goals.
New England Area Director
Maison Ferrand
04.2022 - 04.2024
- Ran daily business operations for a large spirits portfolio by actively managing both on and off premise business solo within the New England territory.
- Daily account visits to top key on and off premise accounts while also actively selling into new or previously lost client base.
- Placed purchase orders from our overseas distillery with a 90-day lead time while actively maintaining the appropriate on hand product levels to meet current demands.
- Coordinated with the marketing department on focus products that were being featured nationally.
- Created incentive based programs for distributor sales reps to help meet, and exceed growth goals.
- Key off premise account business development while expanding new customer opportunities.
Bar Manager
ICOB/Row 34
08.2017 - 03.2022
- Oversaw bar performance and sales for the Burlington location.
- In cooperation with the other FOH managers ran daily restaurant operations while being aware of labor & sales goals without sacrificing guest experience.
- Worked in collaboration with the Chef De Cuisine, so our seasonal cocktail changes were able to reflect and highlight dishes from the culinary side.
- Interviewed and trained all new bartenders and barbacks.
- Beer & liquor ordering and monthly inventory management.
- Maintained bar cleanliness to the highest level while also keeping things organized and efficient.
Education
High School Diploma -
Smithtown High School
Smithtown, NYSkills
- Microsoft 365
- Google Workspace
- Project management
- Self starter
- Revenue forecasting
- Time management
- Problem solver
- Cost control
- Menu development
- Recruitment and hiring
- ServSafe compliance
- Inventory control
Timeline
Bar Director
Row 34
06.2024 - Current
New England Area Director
Maison Ferrand
04.2022 - 04.2024
Bar Manager
ICOB/Row 34
08.2017 - 03.2022
High School Diploma -
Smithtown High School