Serafin Alex Estrada
Oakley,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Hardworking and resourceful with attention to detail and organized nature.
Overview
5
5
years of professional experience
Work History
Bar Director
Attraversiamo
11.2018 - Current
- Increased customer satisfaction by implementing innovative cocktail menus and drink specials.
- Enhanced bar profitability through effective inventory management and cost control measures.
- Developed and maintained positive relationships with vendors, resulting in better pricing and product selection.
- Created a welcoming atmosphere by maintaining a clean, organized, and visually appealing bar environment.
- Resolved customer complaints promptly and professionally, ensuring positive experiences for all guests.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
High School Diploma -
Deer Valley High School
Antioch, CASkills
- Operational Efficiency
- Customer Relations
- Issue Resolution
- Relationship Building
- Organizational ability
- Attention to Detail
- Notetaking and documentation
- Proficient computer skills
Timeline
Bar Director
Attraversiamo
11.2018 - Current
High School Diploma -
Deer Valley High School