Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Heidi Zantana

Heidi Zantana

La Pine

Summary

Dynamic professional with a proven track record at Aspen Ridge Memory Care, private in-home care, and Home Depot, excelling in inventory management and team leadership. Recognized for enhancing operational efficiency and implementing best practices. Possessing strong communication skills and expertise in document management, ensuring accuracy and confidentiality. Committed to fostering a safe and productive work environment while driving team success. A healthcare professional well-versed in patient support and care, ensuring high standards of service. Proven ability to assist healthcare teams by maintaining patient comfort and safety. An excellent team collaborator, adaptable to changing needs, and reliable in providing consistent support. Skilled in patient hygiene, vital signs monitoring, and basic medical procedures. I also possess extensive knowledge and experience in computer fundamentals, including healthcare billing, Microsoft Office Suite (Excel, Word, PowerPoint, etc.), and related systems.

Overview

7
7
years of professional experience

Work History

Overnight Freight Team Associate

Home Depot
10.2022 - 01.2024
  • Mentored new associates to enhance operational proficiency and safety compliance.
  • Led overnight freight team in efficient merchandise stocking and organization.
  • Developed streamlined processes for unloading and sorting incoming shipments.
  • Implemented best practices for maintaining cleanliness and safety on the warehouse floor.
  • Contributed to team success through effective communication and collaboration with coworkers.
  • Maintained a safe work environment by following proper safety procedures while handling freight.

Lead Medication Technician

Aspen Ridge Memory Care
01.2017 - 07.2022
  • Maintained accurate records of patient medications and dosages for regulatory purposes.
  • Assisted in medication administration procedures, ensuring compliance with safety protocols.
  • Supported nursing staff by preparing and organizing medication carts efficiently.
  • Ensured the cleanliness and organization of medication storage areas according to health standards.
  • Facilitated seamless transitions between shifts by providing thorough handoff reports to incoming staff members.
  • Adapted quickly to changing patient needs by maintaining up-to-date knowledge on new medications and treatment protocols.

Education

Associate of Applied Science - Healthcare Accounting

Ultimate Medical Academy
Clearwater, FL
09-2025

GED -

Central Oregon Intergovernmental Council
Bend, OR
06-2012

Skills

  • Fast typing speed
  • Strong communication skills
  • Document scanning
  • Accuracy and attention to detail
  • Confidentiality and security
  • Data entry techniques
  • Microsoft office expertise
  • Word processing
  • Office administration
  • Administrative support
  • Database management
  • Adobe acrobat
  • Microsoft office
  • Document review
  • Workflow management
  • Prescription verification
  • Patient confidentiality
  • Staff training and development
  • Patient care coordination
  • Drug interaction monitoring
  • Medication error prevention
  • Medical terminology proficiency

Languages

English
Full Professional

Timeline

Overnight Freight Team Associate

Home Depot
10.2022 - 01.2024

Lead Medication Technician

Aspen Ridge Memory Care
01.2017 - 07.2022

Associate of Applied Science - Healthcare Accounting

Ultimate Medical Academy

GED -

Central Oregon Intergovernmental Council