Hilda Z. AYALA
Rancho Cucamonga,CA
Summary
I am a Pharmacy Technician looking for a career with an excellent company. My background as a Pharmacy Technician can be an asset to your organization where my experience, knowledge, and leadership skills will be valuable. I am motivated, ambitious, reliable, dedicated and trainable, with a positive attitude. I am able to prioritize and multitask workflow.
Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.
Experienced with preparing and dispensing medications accurately and efficiently. Utilizes strong organizational skills to manage inventory and maintain compliance with regulations. Knowledge of working collaboratively with pharmacists and healthcare teams to ensure optimal patient care.
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Driven Pharmacy Technician with [Number] years of experience and success in working within fast-paced [Type] pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
31
31
years of professional experience
Work History
Pharmacy Technician
CVS-CORAM Infusion-Ontario, CA
02.2015 - 04.2015
- Oversaw inventory management processes to optimize stock levels. Analyzed inventory reports to identify trends and improve efficiency. Collaborated with teams to ensure accurate stock maintenance.
Pharmacy Technician
Soliant Health-Contract-St. Mary's Hospital-Apple Valley, CA
12.2012 - 04.2015
- Oversaw pyxis stocking and loading audits to enhance narcotic delivery processes. Coordinated preparation of IVs, LVPs, IVPBs, and TPNs to ensure timely patient care. Managed temperature logs and drug ordering for crash carts to maintain compliance and safety standards.
Pharmacy Technician
AMN HEALTHCARE
Anaheim, CA
02.2026 - Current
- Managed medication inventory, ensuring availability and compliance with safety regulations.
- Prepared and dispensed prescriptions accurately, maintaining attention to detail in labeling.
- Assisted pharmacists in patient consultations, enhancing customer service and medication understanding.
- Trained new pharmacy staff on operational procedures and best practices for efficiency.
- Implemented process improvements in prescription filling workflow, reducing turnaround time.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Pharmacy Technician
USC Hospital-Arcadia, CA
Arcadia, CA
08.2022 - Current
- Achieved timely delivery of IVPB drips and TPNs, resulting in enhanced patient treatment efficiency. Improved management of crash carts and temperature logs, contributing to emergency readiness. Streamlined unit dosing and medication filling for stat orders, leading to reduced wait times. Optimized drug ordering and stocking processes, effectively minimizing monthly outdate.
Pharmacy Technician
Aya Healthcare-Contract
01.2024 - 02.2024
- Oversaw medication filling processes and optimized Omnicell usage through effective management of carousel and rolling shelf systems. Handled incoming phone inquiries to enhance customer service. Administered KitCheck operations and tracked performance metrics.
Pharmacy Technician
UCLA Medical Center
10.2023 - 10.2023
- Achieved efficient order processing through effective use of KitCheck. Enhanced customer satisfaction by managing phone inquiries. Improved inventory management by operating Pyxis systems.
Pharmacy Technician
Kindred Hospital-Rancho Cucamonga, CA
Rancho Cucamonga, CA
09.2020 - 05.2023
- Assisted in preparing IVs and IVPB drips for patient care. Supported TPN cassette filling and delivery processes. Maintained crash cart readiness and temperature logs. Aided in unit dosing and medication filling for stat orders. Helped with drug ordering and stocking, ensuring monthly outdate were addressed.
Pharmacy Technician
Pomona Valley Medical Center-Pomona, CA
06.2017 - 07.2020
- Enhanced efficiency in narcotic inventory management, achieving accurate prescription fulfillment and comprehensive daily report audits. Streamlined drug ordering and crash cart stocking processes. Improved billing accuracy and unit dosing effectiveness. Delivered precise preparation of IV solutions, IVPB, TPNs, and drips. Achieved consistent temperature log maintenance and tubing delivery to floors.
Pharmacy Technician
Asereth Medical Services-Contracts- Pasadena, CA
01.2000 - 12.2012
- Contract: Home Infusions/Retail/Hospital/Closed Door pharmacies.Ability to think critically and solve problems
- Demonstrates an understanding of health care coding conventions, fraud schemes, reimbursement methodologies, policy interpretation, and state and federal regulations
- Basic understanding of Microsoft Office Word, Excel and PowerPoint with ability to quickly learn and use new software applications
- Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures
- Evaluates and authorizes approval of prior authorization pharmacy requests from prescribers received by telephone and/or facsimile using client clinical criteria
- Determines appropriateness for medications
- Communicates decision to physicians, physician's office staff, medical management staff and/or pharmacists
- Researches, resolves and documents prior authorization outcomes in pharmacy system
- Escalates requests to Pharmacist when request requires extensive clinical review or denial
- Monitors telephone system to ensure adequate staffing to maintain client services levels
- Oversaw medication dispensing processes to ensure accuracy and compliance with pharmacy regulations.
- Managed inventory control systems to maintain appropriate stock levels and minimize waste of pharmaceutical products.
- Developed training materials for new hires, streamlining onboarding processes for pharmacy technicians.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- IV Mixture compounding/calculating/aseptic technique
Pharmacy Technician
Inter Community Hospital-Covina, CA
08.1995 - 12.2000
- IVS, TPN, IVPB, Cassette fills and delivery, packaging medication, Ordering Cardio IV's from Caps. Drug ordering, PRN billing, Filling prescriptions for employees, Order entry.
- Trained and mentored junior pharmacy staff on best practices for patient care and medication management.
- Implemented workflow improvements that enhanced efficiency in prescription processing and reduced wait times.
- Collaborated with healthcare providers to optimize patient medication therapy management strategies.
- Conducted regular audits of pharmacy operations to ensure adherence to safety standards and regulatory requirements.
- Led initiatives aimed at improving customer service satisfaction within the pharmacy department.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Collected co-payments or full payments from customers.
Education
High School Diploma -
North West College
West Covina, CA08.1996
Skills
- Excellent written and verbal skills
- Monthly Outdates, Refrigerator Logs and Vaccine Refrigerators
- Order Entry, Filing Prescriptions, Billing
- Labeling, Dispensing, Drug Ordering, Stocking Medication
- Unit Dosing Accucheck, Label, Cadet, Mit 4
- Capsules, Oral liquids, Hazardous Medication
- Knowledge of Pyxis filling, Omnicell filling, CII Narcotics
- Crash Carts/CI Lab trays/LDRP Trays/Hemorrhage Kit/Radiology Trays/NICU Transport boxes/Intubations Kits
- Computer Systems: QSI, AS400, Cerner, Pinnacle, RX 300, Digital Rx, Prime Rx, Rx Connect, Pro Touch
- Math Calculations
- Knowledge of USP797/800
- Aseptic and hazardous compounding
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
- Supply restocking
- Pharmacy ethics
- HIPAA
- Pharmacy and customer records management
- Drug inventory control
- Labeling accuracy
- Drug safety
- Pharmaceutical calculations
- Stocking shelves
- Processing payments
- Pharmacy software proficiency
- Interpreting and processing medication orders
- Pharmacy law compliance
- Healthcare regulations
- Medication labels
- Medicare and medicaid process
- Drug inventory management
- Verifying orders
- Advanced math skills
- Manual and automated medication dispensing
- Compounding techniques
- Receiving incoming supplies
- Medication storage procedures
- Regulatory compliance
- Order verification
- Secure storage of medications
- Drug interaction awareness
- Updating medication histories
- Dosage form preparation
- Drug storage procedures
- Interpreting orders
- Aseptic techniques
- FDA drug safety guidelines
- Drug utilization review
- Staff development
- OTC recommendations
- Drug monitoring
- Intravenous admixture preparation
- Patient education and counseling
- New hire onboarding
- Record preparation
- Operations support
- Medication therapy management
- Drug classification
- Pharmacology
- Billing support
- Insurance reconciliation
- FDA and HIPAA compliance
- Resolving customer issues
- Troubleshooting malfunctioning equipment
- Quality assurance and control
- Proper labeling
- FDA compliance
- Medical insurance claims processing
- Medication documentation
Work Preference
Work Type
Contract WorkFull TimePart TimeLocation Preference
RemoteHybridOn-SiteSalary Range
$50000/yr - $60000/yrTimeline
Pharmacy Technician
AMN HEALTHCARE
02.2026 - Current
Pharmacy Technician
Aya Healthcare-Contract
01.2024 - 02.2024
Pharmacy Technician
UCLA Medical Center
10.2023 - 10.2023
Pharmacy Technician
USC Hospital-Arcadia, CA
08.2022 - Current
Pharmacy Technician
Kindred Hospital-Rancho Cucamonga, CA
09.2020 - 05.2023
Pharmacy Technician
Pomona Valley Medical Center-Pomona, CA
06.2017 - 07.2020
Pharmacy Technician
CVS-CORAM Infusion-Ontario, CA
02.2015 - 04.2015
Pharmacy Technician
Soliant Health-Contract-St. Mary's Hospital-Apple Valley, CA
12.2012 - 04.2015
Pharmacy Technician
Asereth Medical Services-Contracts- Pasadena, CA
01.2000 - 12.2012
Pharmacy Technician
Inter Community Hospital-Covina, CA
08.1995 - 12.2000
High School Diploma -
North West College