Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Heidi Brooke Martin

Salt Lake City

Summary

Energetic and detail-focused with strong aptitude for customer service and financial accuracy. Possesses foundational knowledge in cash handling and transaction processing, coupled with solid mathematical skills. Capable of delivering precise and reliable service to enhance customer satisfaction and operational efficiency.

Overview

1
1
year of professional experience

Work History

Teller

America First Credit Union
03.2024 - Current
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Processed customer transactions promptly, minimizing wait times.
  • Maintained friendly and professional customer interactions.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
  • Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
  • Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.

Education

Bachelor of Science - Communications

Southern Utah University
Cedar City, UT
04-2027

Skills

  • Exceptional customer service
  • Strong work ethic
  • Professionalism and courtesy
  • Excellent time management skills

Accomplishments

  • Promoted to Level 4 Teller based on superior performance.

Timeline

Teller

America First Credit Union
03.2024 - Current

Bachelor of Science - Communications

Southern Utah University

Similar Profiles

CREATE PROFILE
Heidi Brooke Martin