Heidy Alvarado
Los Angeles,CA
Summary
Professional retail worker with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.
Overview
4
4
years of professional experience
Work History
Print and Marketing
Staples
05.2023 - Current
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Self-motivated, with a strong sense of personal responsibility.
- Built relationships with customers for repeat business.
Cashier/customer Service
Orielly Auto Parts
02.2023 - 05.2023
- Stocked, tagged and displayed merchandise as required.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Greeted customers entering store and responded promptly to customer needs.
Cashier/store Support
The Home Depot Store
06.2021 - 01.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Helped customers complete purchases, locate items, and join reward programs.
Education
West Coast University
North Hollywood, CASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Neat/organized
- Flexible and adaptable
- Attention to detail
- Dependable and responsible
- Excellent communication
- Computer skills
- Organization and time management
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Print and Marketing
Staples
05.2023 - Current
Cashier/customer Service
Orielly Auto Parts
02.2023 - 05.2023
Cashier/store Support
The Home Depot Store
06.2021 - 01.2023
West Coast University
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