Heidy Beltor
Ontario,CA
Summary
Dynamic leader with proven success at El Tejano, enhancing store operations and exceeding sales targets through expert customer service and problem-solving skills. Excelled in team leadership and multitasking, achieving consistent customer satisfaction and financial accuracy. Demonstrates sales expertise and customer relations acumen, driving positive outcomes in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Store Manager
El Tejano
01.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed social media postings for the business.
Sales Associate
El Tejano
01.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Ontario High School
Ontario, CA05.2024
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Team Leadership
- Sales expertise
Accomplishments
- Resolved product issue through consumer testing.
- Student Achievement
- Honor Roll High School Student
- Linkcrew programs
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Store Manager
El Tejano
01.2024 - Current
Sales Associate
El Tejano
01.2023 - 12.2023
High School Diploma -
Ontario High School
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