Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Heidy Martinez Diaz

Summary

Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete. Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

2
2
years of professional experience

Work History

Amazon Warehouse

Amazon.Inc
01.2023 - 03.2024
  • Maintained a clean and organized work area, contributing to an efficient and safe working environment.
  • Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
  • Reduced product damages with proper handling techniques and training for warehouse staff.
  • Processed outbound orders accurately by picking merchandise according to packing slips and preparing shipments for transport.
  • Enhanced warehouse efficiency by implementing inventory management systems and automated processes.
  • Established safety protocols for warehouse environment, significantly reducing workplace accidents.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Checked packages and merchandise for damage and notified vendors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Completed cycle counts and monthly inventory.
  • Maintained clean, orderly work environment free of hazards.
  • Consistently stood for 9+ hour shifts.

Ross Cashier

Ross Dress For Less
05.2022 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Set up new sales displays each week with fresh merchandise.

Education

High School Diploma -

Lincoln Way West
New Lenox, IL
05.2022

Skills

  • Warehouse Safety
  • Order Picking
  • Environmental awareness
  • Stock replenishment
  • Product identification
  • Cleaning and Organizing
  • Order picking and processing
  • Attention to Detail
  • Safety Protocols
  • Basic Mathematics
  • Order Fulfillment
  • Inventory Tracking
  • Unpacking merchandise
  • Damage Reports
  • Quality Control
  • Product Management
  • Cycle Counts
  • Willing to Learn
  • Lifting and sorting
  • Critical Thinking

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Amazon Warehouse

Amazon.Inc
01.2023 - 03.2024

Ross Cashier

Ross Dress For Less
05.2022 - 10.2022

High School Diploma -

Lincoln Way West

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Heidy Martinez Diaz