Heidy Rodriguez

• Assisted customers with product selection and provided exceptional service.
• Organized merchandise displays to enhance store aesthetics and accessibility.
• Processed transactions accurately using point-of-sale systems.
• Maintained inventory levels through regular stock checks and replenishment.
• Collaborated with team members to ensure efficient store operations.
• Resolved customer inquiries and complaints in a professional manner.

Ensured daily paperwork submission for 326 retail sites with accuracy and completeness.

Identified stores with missing documents and erroneous data, communicating directly with managers.

Performed variance analysis for daily fuel inventory, cash discrepancies, credit cards, and lottery.

Reconciled accounting variances, executing corrective entries as necessary.

Reviewed merchandise receiving errors, collaborating with stores for timely corrections.

Analyzed various data exception reports including item adjustment errors and merchandise sales.

Updated missing fuel delivery information, sales data, and ending inventory records.

Audited merchandise inventory transfers to guarantee accurate records.

• Analyzed sales data to identify opportunities for improvement in store performance.