Heidy Sanchez
Austin
Overview
12
12
years of professional experience
Work History
Teller
University Federal Credit Union
Austin, Tx
08.2022 - Current
- -TELLER 1
- -TELLER 2
- -TELLER 3
- Bilingual
- Cash handling
- Balancing
- Fraud detection
- Transaction processing - Deposits, Withdrawals, Transfers, Loan Payments, Check verification
- Customer Service
- Problem-solving
- Vault Teller
- Vault audits
- Ordering Cash
- Printing new credit/debit cards
- Training new employees
- Translation/Interpretation services
- Partial cross trained
Assistant Manager
Speedy Cash
Austin, TX
09.2016 - 08.2021
- -Teller from 2016-2017
- -Assistant Manager 2017-2021
- Handling large amounts of currency
- Guiding employees on a day to day basis
- Customer service in person & over the phone
- Payday & title loans
- Check cashing
- Bill pay
- Faxing
- Copying
- Bank deposits
- Preparing pre paid visas
- Multi-phone line skills
- Basic computer skills/Company System
- Fluent in both English and Spanish
Project Manager
H & M Custom Flooring
08.2014 - 09.2016
- Aug 2021- Aug 2022
- Managed all projects and interacted with the customers and employees to make sure the project was done as expected.
- Sales rep - I interacted with customers and sold our products.
- Created quotes and project designs.
- Accountant - I collected all payments from projects and kept all tax and payroll up to date. In charge of all invoicing.
Education
Diploma -
Lyndon B Johnson High School
01.2014
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Teller
University Federal Credit Union
08.2022 - Current
Assistant Manager
Speedy Cash
09.2016 - 08.2021
Project Manager
H & M Custom Flooring
08.2014 - 09.2016
Diploma -
Lyndon B Johnson High School