Summary
Work History
Education
Skills
Tutoring
Languages
Timeline
Generic

Heidy Villicana

Chicago,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. As well as seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Customer Service Cashier

Connie's Pizza
06.2023 - 09.2023
  • Answered product questions using knowledge of sales and store promotions.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.

Apprentice

After School Matters Inc.
06.2023 - 08.2023
  • Consistently met deadlines by effectively managing time and prioritizing tasks.
  • Gained experience on pricing items
  • Gained experience working with stained glass

Education

Jones College Prep
Chicago, IL
06.2025

Skills

  • Guest Services
  • Total Payment Calculation
  • Bank Deposits
  • Strong numeracy
  • Customer Service
  • Refund handling
  • Payment Processing

Tutoring

Stay after school to help classmates understand material

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Customer Service Cashier

Connie's Pizza
06.2023 - 09.2023

Apprentice

After School Matters Inc.
06.2023 - 08.2023

Jones College Prep
Heidy Villicana