Heilys Cordero
Winter Garden,FL
Summary
Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Housekeeping Inspector
JL FX Hotel Development Llc
Orlando, FL
09.2023 - Current
- Maintained high standards of cleanliness by conducting thorough inspections of all guest rooms and public areas.
- Established clear communication channels between housekeeping inspectors and other departments within the hotel, fostering a collaborative work environment focused on exceptional customer service.
- Upheld brand standards by consistently monitoring the quality of guest rooms, linens, and amenities provided.
- Assisted in developing training materials for new hires, ensuring all team members were knowledgeable about company policies and procedures.
- Managed inventory levels effectively, ordering supplies as needed while adhering to budget constraints.
- Reduced waste by implementing environmentally friendly cleaning practices throughout the property's operations.
- Successfully completed time-sensitive projects such as deep-cleaning assignments or special event preparations.
- Streamlined housekeeping processes for increased efficiency, resulting in faster room turnover times.
- Evaluated team performance, providing constructive feedback to housekeeping staff on areas requiring improvement.
- Ensured a safe and healthy environment for guests and staff through proper use of cleaning chemicals and equipment.
- Collaborated with front desk staff to coordinate room assignments, minimizing guest wait times during peak periods.
- Improved overall hotel appearance with diligent attention to detail during inspections.
- Trained and mentored new staff on cleaning and safety protocols.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Monitored staff performance and provided feedback to drive productivity.
- Developed and maintained comprehensive inventory system to track equipment and supplies.
- Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
Housekeeper Inspector
Holiday Inn Resort And Waterpark
Orlando, FL
04.2022 - 10.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Coordinated with systems partners to finalize designs and confirm requirements.
- Utilized quality control software to track and analyze product data.
- Assisted in developing inspection and testing protocols.
- Followed safety protocols while handling hazardous materials.
- Operated and maintained testing equipment.
- Monitored product quality at all stages of production process.
- Sampled products to verify compliance with standards
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Developed customized inspection checklists tailored to specific job sites, ensuring thorough evaluations.
Housekeeper Inspector
Lg Solutions
Orlando, FL
10.2022 - 09.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Verified cleanliness and organization of storage areas and carts.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Enhanced company safety standards by conducting thorough inspections of equipment and facilities.
- Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams, and template specifications.
- Improved inspection efficiency by implementing advanced data analysis tools and techniques.
- Led audit and inspection schedules for staff and contractors, meeting strict deadlines.
- Supported management in establishing risk-based inspection programs tailored to unique project needs.
Pharmacist
Drosurve
Valencia, Venezuela
01.2020 - 07.2021
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Maintained appropriate drug records and completed reports as necessary.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Educated patients about possible drug interactions and gave special administration instructions.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
- Communicated issues and reactions to specific medications to intercept potential errors.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Prepared medications in blister packs to provide safe and convenient way to take prescribed medication.
Nurse
La Viña Urologican Center
Valencia. Venezuela
02.2019 - 01.2020
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Helped patients eat and drink when necessary for safe consumption of food consistent with recovery guidelines.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Followed proper procedure for installation and removal of catheters, IVs, and PIC lines.
- Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
Nurse
La Milagrosa Medical Center
Valencia,Venezuela
01.2016 - 03.2019
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
- Came up with treatment plans and communicated with patients about options, medications and self-management.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Organized and managed care of patients undergoing various therapies and procedures.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Managed patients recovering from medical or surgical procedures.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Education
Associate Degree in Nursing - Clinical Nurse Leader
University Cecilio Acosta Teques
Valencia.Venezuela07.2010
Skills
- Customer Service
- Housekeeping knowledge
- Health and safety compliance
- Sanitation Standards
- Guest Relations
- Work Delegation
- Staff Scheduling
- Clear Communication
- Creative Thinking
- Employee Training and Development
- Decision-Making
- Timekeeping
- Team Guidance and Motivation
- Work Inspection
- Conflict Resolution
- Procedure Implementation
Languages
Spanish
Full Professional
English
Limited Working
Timeline
Housekeeping Inspector
JL FX Hotel Development Llc
09.2023 - Current
Housekeeper Inspector
Lg Solutions
10.2022 - 09.2023
Housekeeper Inspector
Holiday Inn Resort And Waterpark
04.2022 - 10.2023
Pharmacist
Drosurve
01.2020 - 07.2021
Nurse
La Viña Urologican Center
02.2019 - 01.2020
Nurse
La Milagrosa Medical Center
01.2016 - 03.2019
Associate Degree in Nursing - Clinical Nurse Leader
University Cecilio Acosta Teques