Heinay Keler
St .Paul,MN
Summary
Assistant Manager 2 years of experience in managing restaurant. Team player dedicated to helping employees improve their skills and techniques in order to reach larger goals. Work comprehensively operating strategies with Owner and Shift Leader in better customer service, food produce, and efficiency with time. Multi-tasker who thrives in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Chef Grill
Tono Pizzeria+Cheesesteak
2019.07 - 2022.08
- Manage store closing .
- Trained new employee
- Cooperative team effort in getting work accomplish
- Stored and handled goods correctly to maintain freshness and condition.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Cleaned and maintained kitchen equipment regularly.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
Floor Assistant/Customer Service Associate
Bed Bath & Beyond
2018.08 - 2019.05
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Developed and maintained thorough understanding of products and services offered for expertise in selling to customers.
- Communication with customers professionally and proactively to provide product information and advice.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Logged reports, expenses, receipts, and sales in company database.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
Education
Associate of Arts - Liberal Arts And Sciences
Century College
Saint Paul, MN05.2021
Skills
- Strategic planning - Organizing vegetable, buns for the grill in preparation for the rush
- Customer Service- at the register or on the floor handing food or items
- Critical Thinking- evaluating performances
- Performance monitoring-UWEC Guitar Studio/Ensemble
- Financial Assistant- counting the till and closing the store
- Time management- prioritizing when to make order so it can be still fresh
- Performance Analysis- giving constructive feedback to employees
- Learning Strategies- showing methods on how to cook efficiently on the grill
Profession Relevant Skills
- Understanding of Music Theory
- Guitar Performer
Languages
English
Native or Bilingual
Timeline
Chef Grill
Tono Pizzeria+Cheesesteak
2019.07 - 2022.08
Floor Assistant/Customer Service Associate
Bed Bath & Beyond
2018.08 - 2019.05
Associate of Arts - Liberal Arts And Sciences
Century College
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