Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Hi, I’m

Hekili Spencer

Antioch,CA
Hekili Spencer

Summary

Results-driven Account Manager bringing progressive background in medical, dental and marketing environments. Natural leader with exceptional skills in customer relations, administration and scheduling. Manages competing priorities with organized and resourceful approaches.

Overview

19
years of professional experience

Work History

Park Events And Services
Honolulu, HI

Account Manager
01.2022 - Current

Job overview

  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities
  • Delivered engaging and polished presentations to build connections with potential customers and distinguish the business from competitors
  • Introduced new processes to improve data analysis
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms
  • Analyzed account details such as usage, sales data, and client comments to enhance understanding of effectiveness and client needs
  • Recommended brand products to customers to encourage repeat purchases and foster customer loyalty
  • Listened attentively to client feedback to create stronger relations and shape business
  • Identified key entry points to enhance market penetration and maximize returns.
  • Educated clients on new products or services to increase customer engagement with the brand.
  • Established online presence on social media platforms and other mediums to elicit customer engagement
  • Engaged social media influencers to collaborate on partnerships
  • Utilized local demographics, trends and forums to create buzz and optimize growth
  • Wrote engaging and successful marketing, advertising and website copy
  • Identified appropriate marketing channels and target customers for campaigns

Asia Pacific Plastic Surgery
Honolulu, HI

Medical Sales Representative
11.2017 - 12.2021

Job overview

  • Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline
  • Organized sales paperwork, presented proposals and finalized contracts
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness
  • Surpassed sales objectives several consecutive years by cultivating productive client partnerships
  • Retained excellent client satisfaction ratings through outstanding service delivery
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development
  • Revitalized product revenues to over $1 million in one year
  • Demonstrated proper equipment use by showing clients product setup and operation using advanced knowledge of medical and surgical processes.
  • Generated revenue by liaising between doctors and companies to sell products.

Kaiulani Spices
Honolulu, HI

Sales and Marketing Representative
09.2016 - 09.2021

Job overview

  • Built local sales and marketing plan for each targeted district within defined territory.
  • Participated in skills development initiatives to promote team competence and success.
  • Completed media training for live interviews and other public-facing communication.
  • Followed through with leads to close sales over phone, in office and during external consumer engagements.
  • Planned and launched large-scale events that boosted employee participation by 100%
  • Cultivated and maintained strategic alliances with key partners and vendors.
  • Analyzed sales and marketing data for improved strategies.

Kahala Cosmetic And Family Dentistry
Honolulu, HI

Office Manager /Registered Dental Assistant
07.2004 - 12.2015

Job overview

  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Managed office schedules and calendars to coordinate administrative planning and execution.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Developed standard operating procedures for all administrative employees.

Education

University of Arizona Global Campus
Tucson, AZ

Bachelor of Science from Computer Software Technology
12.2024

University Overview

University of Phoenix
Honolulu, HI

Associate of Arts from Business Administration
06.2014

University Overview

Skills

  • High Emotional Intelligence
  • High Impact Communication
  • Marketing
  • Business Development
  • Account management and leadership
  • Product Promotion
  • SWOT Analysis
  • Time Management
  • Customer Service Process Improvement
  • Creative Strategies
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Account Manager
Park Events And Services
01.2022 - Current
Medical Sales Representative
Asia Pacific Plastic Surgery
11.2017 - 12.2021
Sales and Marketing Representative
Kaiulani Spices
09.2016 - 09.2021
Office Manager /Registered Dental Assistant
Kahala Cosmetic And Family Dentistry
07.2004 - 12.2015
University of Arizona Global Campus
Bachelor of Science from Computer Software Technology
University of Phoenix
Associate of Arts from Business Administration

Similar Profiles

CREATE PROFILE
Hekili Spencer