HELBERTH OVALLE
Hawthorne,CA
Summary
Friendly Room Service Attendant ready for a new position where exceptional customer service skills and abilities will be greatly appreciated and valued. Adept at maintaining supplies, collecting dirty dishes, delivering meals and beverages and restocking minibars. Performing general housekeeping duties as assigned by housekeeping manager. Demonstrated interacting with customers from diverse backgrounds and cultures. Outgoing Room Service Attendant proficient in supply management, room cleaning, room inspections and food and beverage delivery. Skilled at handling requests and ensuring satisfaction for customers. Detail-oriented and physically mobile with very professional attitude. Reliable Room Service Server possessing outstanding customer service abilities in hospitality industry. Proficient in taking guest orders, collecting dirty dishes and utensils and delivering full service menu and drinks. Dependable individual with excellent telephone etiquette and happy, cheerful demeanor. Offering 30 years of experience delivering prompt service to all guests.
Overview
1
1
Certification
Work History
Room Service Attendant
Regent Santa Monica Hotel
Santa Monica, CA
07.2001 - present
- Assessed quality of food and beverage products prior to delivery.
- Prepared or assisted in preparing variety of food in accordance with departmental work production standards.
- Performed cleaning duties and removed trays from hotel rooms.
- Stocked service stations with ice, napkins and straws.
- Maintained clean, neat and professional uniform to promote positive corporate image.
- Practiced food safety and sanitation habits and followed compliance requirements.
- Asked customers about meals to assess satisfaction and collect vital feedback.
Education
High School Diploma -
South West College
City Of Los Angeles, CA11-1986
Skills
- Punctuality
- Confidentiality
- Phone Etiquette
- Dish Preparation
Certification
- California Food Handler Training Certificate
- Tips Certification CA RBS
Languages
Spanish
Professional
Timeline
Room Service Attendant
Regent Santa Monica Hotel
07.2001 - present
High School Diploma -
South West College
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