Helen Alonzo
Houston
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
24
24
years of professional experience
Work History
Patient Care Technician
TIRR Memorial Hermann Memorial Hospital, Moursund
Houston
03.2023 - Current
- Provided direct patient care under supervision of nursing staff.
- Assisted patients with daily living activities and mobility support.
- Monitored vital signs and reported changes to healthcare team.
Certified Medical Assistant
Legacy Community Health
Houston
10.2019 - 03.2023
- Maintains safe, secure and healthy work environment by following and enforcing policies and procedures by complying with legal regulations.
- Supports patient care by helping health care providers during examinations; preparing laboratory specimens; disposing of contaminated supplies; sterilizing medical instruments; authorizing drug refills as directed; telephoning or transmitting prescriptions to pharmacies.
- Keeps supplies ready by inventorying stocking and placing orders.
- Chart Making, patients documentation, vitals signs, rooming and patient education.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks and participating in professional organizations.
Office Manager
Accident Injury and Rehab Clinic
Houston
11.2002 - 10.2019
- Organized office operations and procedures, prepared payroll, controlled correspondence, designed filing systems, reviewed and approved supply requisitions, and assigned and monitored clerical functions to ensure smooth office services.
- Supervised, trained, and evaluated staff. Hired and onboarded new medical staff.
- Utilized electronic medical records (EMR), billing, scheduling, and payroll software to streamline office processes.
Education
Certificate - Medical Assistant
The Academy of Healthcare Professional
Houston, TXHigh School Diploma - General Studies
Jefferson
Houston, TXSkills
- Patient record management
- Patient documentation
- Patient support
- Patient communication
- Patient scheduling
- Vital sign monitoring
- Medical equipment handling
- Catheter management
- Glucose monitoring
- Glucose testing
- Flu and strep test
- Rapid covid
- Electronic health records
- EMR
- Eclinical
- MediSoft
- Medical coding
- Data entry accuracy
- Microsoft Office
- Excel
- Outlook
- PowerPoint
- Patient education materials
- CPR certified
- Compassionate support
- Patient observation
- Patient positioning
- CPR certified
Timeline
Patient Care Technician
TIRR Memorial Hermann Memorial Hospital, Moursund
03.2023 - Current
Certified Medical Assistant
Legacy Community Health
10.2019 - 03.2023
Office Manager
Accident Injury and Rehab Clinic
11.2002 - 10.2019
Certificate - Medical Assistant
The Academy of Healthcare Professional
High School Diploma - General Studies
Jefferson