Helen Baker
Barrow
Summary
Detail-oriented professional experienced in substance use counseling and client services. Expert in record management, documentation preparation, and maintaining confidentiality. Strong communicator with a track record of effective service coordination and independent work. Demonstrated success in community outreach and on-call support, seeking to leverage organizational and communication skills as a Senior Office Specialist.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Counselor I
North Slope Borough
Barrow
03.2025 - Current
- Provided individual and group substance use counseling, supporting clients in recovery and behavioral health goals.
- Maintained accurate documentation of assessments, notes, and case management records to ensure compliance and support client progress.
- Coordinated client services and referrals among internal staff, treatment providers, and community resources to facilitate comprehensive care.
- Assisted clients in completing forms, scheduling appointments, and accessing services while traveling to outlying villages for direct support and participating in on-call rotations.
Waitress
Full Moon Restaurant
Saipan
02.2024 - 10.2024
- Delivered excellent customer service in fast-paced restaurant environment, enhancing guest satisfaction.
- Coordinated customer orders, payments, and dining requests, ensuring smooth dining experiences.
- Organized and prioritized tasks while managing multiple tables, contributing to efficient service flow.
Education
High School Diploma -
Saipan Southern High School
Saipan, Northern Mariana Islands 06-2024
Skills
- Substance use counseling
- Client assessment
- Crisis intervention
- Case management
- Referral coordination
- Documentation management
- Client engagement
Languages
Tagalog
Full Professional
Certification
BHA I
Timeline
Counselor I
North Slope Borough
03.2025 - Current
Waitress
Full Moon Restaurant
02.2024 - 10.2024
High School Diploma -
Saipan Southern High School