Summary
Overview
Work History
Education
Skills
Timeline
Generic

Helen Berihun

Rowlett,TX

Summary

Service Technician II with expertise in mechanical assembly and electrical troubleshooting. Dedicated to equipment reliability, outstanding customer service, and strong team collaboration. Experienced in onboarding and training technical staff to drive high operational standards.

Overview

20
20
years of professional experience

Work History

Service Technician II

Motion AI
Plano, Texas
04.2012 - Current

Electro-Mechanical Assembler & Fabricator

  • With 14 years of experience building control panels, custom metal enclosures, and complex wiring systems. Skilled in reading detailed blueprints, precision tool work, and electrical troubleshooting.
  • Measured, cut, stripped, and routed wires for custom wire harnesses and complex cabling systems, enhancing overall assembly quality.
Cable & Wire Harness Assembly

Crimping pins onto wires, soldering connections, applying heat-shrink tubing, and using cable ties or lacing to bundle wires neatly.

Mounting DIN rails, switches, relays, circuit breakers and power supplies performing point-to-point wiring using electrical schematics.

Control Panels / Enclosures
  • Executed mechanical assembly of components, ensuring proper alignment and fit for reliable functionality.
  • Collaborated with engineering teams to troubleshoot automation software issues, training new team members to ensure high-quality, defect-free builds.
  • Assembled physical structures and frames that protected electrical components.

Assistant Manager

Seven Eleven
Mesquite, Texas
02.2007 - 07.2011
  • Convenience Store Assistant Manager Assisted Store Manager in daily store operations. Supervised cashiers, handled cash drops and deposits, managed stock inventory, received vendor deliveries, ensured fast, friendly customer service. Acted as manager-on-duty during open/close shifts and peak periods.
  • Oversaw daily operations to maintain store cleanliness and efficiency.
  • Monitored inventory levels regularly to ensure accurate stock replenishment, ensuring accurate stock replenishment and organization.
  • Assisted in training new staff on company policies and procedures.

Education

Associate of Science - Mechanical Engineering

Richland College
Dallas, TX
08-2026

Graduate Certificate - Certificate

Full Stack Web Development
2023
06-2023

Skills

  • Electrical troubleshooting
  • Automation troubleshooting
  • Blueprint reading
  • Mechanical assembly
  • Equipment maintenance
  • Technical support
  • Team collaboration

Timeline

Service Technician II

Motion AI
04.2012 - Current

Assistant Manager

Seven Eleven
02.2007 - 07.2011

Associate of Science - Mechanical Engineering

Richland College

Graduate Certificate - Certificate

Full Stack Web Development
Helen Berihun