
Customer-focused PMP-certified Program manager with a 10+ years of experience in program management, marketing, B2B sales and retail.
Proven ability to drive collaboration across cross-functional teams and manage multiple priorities simultaneously, ensuring projects are not just completed but exceed expectations. Skilled in leveraging data-driven resources, building business development strategies and leading sales generation. Demonstrates strong leadership and communication skills to deliver results that leave lasting impact.
• Drove a 30% revenue increase by owning the end-to-end client experience and executing private client events
• Increased sales targets by 20% + through strategic clienteling, relationship management, and efficient retail strategy
• Led team huddles, coaching retail team on self-motivation, business growth strategies, and creative problem-solving
• Maintained 100% client satisfaction ratings, delivering personalized VIP experiences
• Managed client journey roadmapping, pipelines and trackers, analyzing data and success metrics