Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Websites
Certification
References
Timeline
Generic

Helen Chagolla

Houston

Summary

A committed Digital Media student with experience and focus in UX/UI, Marketing, and various technological disciplines. Seeking an entry-level internship opportunity. Eager to leverage exceptional communication and interpersonal skills in a professional setting.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Teaching Assistant

University of Houston
Houston
01.2025 - Current
  • Graded exams, assignments and essays and recorded grades into filing systems.
  • Worked effectively in team environments to make the workplace more productive.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Utilized various software and tools to streamline processes and optimize performance.

UX Lab Manager

University of Houston
Houston
01.2025 - Current
  • Assisted in conducting research on industry trends related to UI and UX design best practices.
  • Managed and maintained laboratory equipment.

Research Assistant

University of Houston
Houston
08.2024 - 12.2025
  • Assisted in the preparation of reports, presentations and correspondence.
  • Presented research results.
  • Participated in research initiatives as needed.
  • Collaborated with the UX INDY Study group in creating wireframes and mockups that adhere to best practices in UI, UX design principles.

Trainer

Amazon
Houston
12.2021 - 10.2023
  • Successfully led onboarding, training, and development sessions for new recruits and existing team members.
  • Elevated overall team experience through improved performance and confidence.
  • Facilitated communication to ensure Spanish-speaking members felt welcomed and supported.
  • Conducted thorough audits of work quality to maintain high standards.

Assistant

Torch Construction and Home Renovation
Austin & Houston
01.2020 - 12.2020
  • Answered incoming calls, emails, and other customer and employee inquiries.
  • Received and distributed mail, letters, and packages.
  • Organized and maintained filing systems for documents and records.
  • Record Keeping

Education

Bachelor of Science - Digital Media

University of Houston
Houston, TX
12-2025

Minor - Technology Leadership And Innovation

University of Houston
Houston, TX
12-2025

Associate of Arts - Liberal Arts And Humanities

Houston Community College
Houston, TX
08-2019

Skills

  • UX Research & Design
  • Wireframing and Prototyping
  • Typography & Page Layout
  • Content strategy
  • Data analysis
  • Graphic design
  • Attention to detail
  • Problem-solving abilities
  • Adobe photoshop, illustrator, and InDesign

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Accomplishments

  • Deans List 2023 & 2024
  • 1st place winner for Redfest 2024 - Mobile App UX Design - "Keepsake"

Certification

  • Certification in Process: Google UX Design Certificate

References

References available upon request.

Timeline

Teaching Assistant

University of Houston
01.2025 - Current

UX Lab Manager

University of Houston
01.2025 - Current

Research Assistant

University of Houston
08.2024 - 12.2025

Trainer

Amazon
12.2021 - 10.2023

Assistant

Torch Construction and Home Renovation
01.2020 - 12.2020

Bachelor of Science - Digital Media

University of Houston

Minor - Technology Leadership And Innovation

University of Houston

Associate of Arts - Liberal Arts And Humanities

Houston Community College
Helen Chagolla